Sanjay
3 years ago
I had bought a second hand AC from olx, the selling person has a business of buying and selling old Ac while selling he said if there is any defect he will take back the product and refund. But AC didn't work, after following up for a month he sent a mechanic whom I paid again for the installation but AC didn't work. I asked him to refund me only the AC price (12000) I paid him 7000 for installation. Now again it's been more than a month he hasn't removed AC he keeps ignoring, sometimes he says i will come tomorrow but never comes.
As for evidence, I have all the payment done number of times I called him and WhatsApp chat. But the biggest evidence is that he replaced the label on AC with a two year old different brand AC which I noticed only after paying him. Actually it is a very old AC.
I am thinking of filing a consumer complaint or police case. I have lost 19000 but will police or consumer forum will take it seriously?
Jayaditya Gupta
Responded 3 years ago
You may get issue a legal notice and threaten to approach consumer court.
Please give me RANK FIVE (5) if my answer satisfies you
Anurag Bhati
Responded 3 years ago
if it doesn't work you can file a case in consumer forum as well. for selling defected product.
Suneel Moudgil
Responded 3 years ago
2. if payment is not made despite service of the legal notice, you can file a consumer complaint as per the provision of latest amendments,
3. the consumer case can be filed from your place,
4. you can also claim appropriate compensation for causing mental agony & unfair trade practice
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