The company failed to deliver on its promises The company failed to deliver on its promises

3 years ago

I have purchased a 3 year holiday package from a firm. As per the deal, the company promised to book 5 star properties for a duration of 6 days globally every year for the duration of 3 years. The first year, they failed to deliver while second year as well they are not providing the service. The company's website has been removed, people working in the company left, and they are not answering my mails, calls and messages. What should I do? Can I expect some relief from the consumer court here?

Ayantika Mondal @ Prime Legal

Responded 3 years ago

A.Hi,
Consumer fraud is commonly defined as deceptive business practices that cause consumers to suffer financial or other losses.
You may file a consumer complaint against the company with the consumer forum.
Helpful
Helpful
Share

Post Your Matter Post Your Matter

Talk to a Lawyer Talk to a Lawyer

Ask a question Ask a question

Vidhi Samaadhaan Vidhi Samaadhaan

Anik

Responded 3 years ago

View All Answers
A.Hi,
You may file a complaint in consumer forum and claim apt compensation.
Helpful
Helpful
Share

Post Your Matter Post Your Matter

Talk to a Lawyer Talk to a Lawyer

Ask a question Ask a question

Vidhi Samaadhaan Vidhi Samaadhaan

Kishan Dutt Kalaskar

Responded 3 years ago

View All Answers
A.Dear Sir,
You may approach consumer forum and also lodge a criminal complaint.

Rate me Five Star*
Helpful
Helpful
Share

Post Your Matter Post Your Matter

Talk to a Lawyer Talk to a Lawyer

Ask a question Ask a question

Vidhi Samaadhaan Vidhi Samaadhaan

Ankur Goel @ Complete Law Shield

Responded 3 years ago

A.yes, you can approach consumer court but first you have to send notice.


Hope this helps,
Advocate Ankur Goel
Helpful
Helpful
Share

Post Your Matter Post Your Matter

Talk to a Lawyer Talk to a Lawyer

Ask a question Ask a question

Vidhi Samaadhaan Vidhi Samaadhaan

Read Related Answers

question iconLegal action on Byjus
Dear Client, BYJUS being an educational service provider is accountable to its student customers for any deficiency in service or unfair trade practice. Since the service provider is providing servic...
question iconhave paid full amount 56K for my aligner treatment
Dear Client, In the given scenario, since the service provider is providing service online mode, serving a legal notice, a complaint against them over deficiency in service and unfair trade practices...
question iconFee refund
Dear Client, Your query requires more details to respond suitably. However, it may be suggested to go through the refund policy of the coaching institute to place your claim for a refund of fees.
question iconRe-introduction of Form M-20 Bond in January 2021
Dear Client, The Maharashtra government in January 2021 notified that all elected members of the managing committee (MC) of cooperative housing societies established under the Maharashtra Co-operativ...
question iconPromoter has converted garages into living quarters
Dear Client, If the Promoter makes the construction or conversion in deviation from the approved building plan, then you can make a complaint before the Building Plan Approving Authority who are empow...