The company failed to deliver on its promises The company failed to deliver on its promises

3 years ago

I have purchased a 3 year holiday package from a firm. As per the deal, the company promised to book 5 star properties for a duration of 6 days globally every year for the duration of 3 years. The first year, they failed to deliver while second year as well they are not providing the service. The company's website has been removed, people working in the company left, and they are not answering my mails, calls and messages. What should I do? Can I expect some relief from the consumer court here?

Ayantika Mondal @ Prime Legal

Responded 3 years ago

A.Hi,
Consumer fraud is commonly defined as deceptive business practices that cause consumers to suffer financial or other losses.
You may file a consumer complaint against the company with the consumer forum.
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Anik

Responded 3 years ago

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A.Hi,
You may file a complaint in consumer forum and claim apt compensation.
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Kishan Dutt Kalaskar

Responded 3 years ago

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A.Dear Sir,
You may approach consumer forum and also lodge a criminal complaint.

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Ankur Goel @ Complete Law Shield

Responded 3 years ago

A.yes, you can approach consumer court but first you have to send notice.


Hope this helps,
Advocate Ankur Goel
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