Online purchase Online purchase

3 years ago

I had ordered a bed from insaraf furniture online...the bed which came was faulty..so I returned the very same day with the delivery person..now they are not refunding the money saying the have a no cancellation policy ...and they are not even properly responding to mails n calls

Adv. Sarika Khude

Responded 3 years ago

A.You can file a consumer complaint against the company.
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Anish Palkar

Responded 3 years ago

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A.Now you can send a legal notice to him from a lawyer to the online furniture dealer and if things don't work out you can file a case in consumer court.

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Ayantika Mondal @ Prime Legal

Responded 3 years ago

A.Hi,
You can send them a legal notice to refund your money and if the matter escalates you can file a case against the company in the consumer court.
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Anik

Responded 3 years ago

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A.Hi,
You can file a consumer complaint against the company and send them a legal notice to refund your money.
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Ankur Goel @ Complete Law Shield

Responded 3 years ago

A.raise dispute with card.
send legal notice.
then you can approach consumer court which can teach them cancellation policy.


Hope this clarifies,
Advocate Ankur Goel (Complete Law Shield)
#YourLifeYourChoice
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