Flight travel agency not refunding Airline ticket price
3 years ago
I have booked tickets in air india through travel agency Happyeasygo. But the flight got cancelled due to nationwide lockdown. When I am asking for refund, Happyeasygo is saying that Air India will initiate the refund process. And Air India is saying that Happyeasygo will initiate the refund process. They are both redirecting customer to each other and denying responsiblity. So, what steps can be taken here?
You can send them a legal notice to refund your money and if no response is received from their end then file a complaint in the consumer court.
Ayantika Mondal @ Prime Legal
Responded 3 years ago
You can send them a legal notice to refund your money and if no response is received from their end then file a complaint in the consumer court.
sanjay panda
Responded 3 years ago
You send notice to them or if you have previous mail communications on it proceed with consumer complaint for due refund and compensation for harassment.
Ankur Goel @ Complete Law Shield
Responded 3 years ago
if still not refunded then can file in consumer court.
Hope this clarifies,
Advocate Ankur Goel (Complete Law Shield)
#YourLifeYourChoice
Prashant Deshmukh
Responded 3 years ago
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