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Online doctor consultation and unrelated medicines

sir/madam I purchased few medicines through online WhatsApp text and voice consultation with a doctor by the name of Ayurvedic Doctor. He had sent me medicines using VVP parcel of Indian Post office. After receiving when see medicines, medicines were Teleshopping Medicines, without label and not relevant to my problems. On contact with him, he replied by mistake those medicines sent to you.. Please do send me and after receiving will send you relevant to your problems. But i denied to accept any medicines from him and told him refund my money. At that time he was agree with me and i did courier all medicines to him. After receiving medicines he first blocked my numbers and now incoming calls are not working to his mobile. I have kept all text, voice recordings with him and also have images, postal office proof, Address of sender company. Kindly let me know where should i will have make complaint either in consumer court or local police station at which company resides.

( East Delhi, Delhi )

4 years ago

Reply

Hi,
Please proceed to file complain in the consumer court. You can alongside file an FIR under charges of cheating, fraud and deficiency in service.

Vidhikarya

Helpful

Hi,
You can approach the consumer court as soon as possible. You can also file an FIR for fraud, cheating and deficiency of service.

Vidhikarya

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Dear Sir,
You may get issue a legal notice and threaten to approach Consumer Forum.

Kishan Dutt Kalaskar

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if police takes complaint then file FIR.
mostly they will not and ask you to approach consumer court.
first find if the office is closed
if office is closed then only FIR is option.

Hope this clarifies,
Advocate Ankur Goel (Complete Law Shield)
#YourLifeYourChoice

Vidhikarya

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Approach consumer court as soon as possible for compensation and file a police complaint as well.

Vidhikarya

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Dear client
You can approach consumer court for compensation towards deficiency of service and also lodge police complaint for cheating and fraud and inform to medical council to disciplinary action.

Vidhikarya

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If.all your efforts to contact him are exhausted and u didn't get any relief you can lodge criminal case against the concerned person or that organisation