Mr.S.Gupta
3 years ago
My girlfriend gifted me a samsung product from Australia to me in india through a friend. She sent the money to him and he books a product in my name. Due to the technical error of Samsung, the product was not confirmed and there was no clue where the money was as the customer service couldn't validate my product id. After 5day they refunded the money as aked for the inconvenience caused and it was there fault. After that the boy sent the money to me and I ordered it and got the product After a few day. But just 3 day after even my cancelled product got delevered at my doorstep.I was in a hurry and went back to my college in Mumbai. I was least bothered as that was a gift and my mother opened that parcel. After 6months, samsung calls me and ask me to return the money . What should i do? I didn't ask for it. Even after a month they didn't send anyone to take the cancelled parcel. That was a gift. And moreover i didn't pay from my account.
Kindly specify more details regarding the facts of the case, so as to help you out.
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Sanjay Kumar Jha
Responded 3 years ago
As it was booked in ur name by someone, but somehow u got refunded, and the same was later delivered to you. Hence, if someone reaches u to get the product then better you return it. Or if any communication with Company then say to get it by sending some one and get written receipt while returning. Otherwise u should not worry. Wait and watch at least six maths.
Thanks
Ayantika Mondal @ Prime Legal
Responded 3 years ago
It would be really helpful if you could cleary explain as to how did you receive the phone, what was written on the parcel, did you cancel the order and even then it got delivered. Please repost your query, and you will a response at the earliest.
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