Received extra electronic item
3 years ago
Hello,
I had ordered for an item with just 1 quantity and filled a form that I received from the seller which I have proof of.
I had then paid the full amount to the seller and then called them up informing I had paid for the item. After which they had shipped it.
A week or so later, I received an extra item in my name similar to the first one. I informed the delivery agent I did not order it he asked me to take it up with the seller. I called the seller up and nobody answered and I waited for a week but nobody contacted me. So I kept the extra item for a week and then and gave it to my friend.
Now after two months the seller is threatening me with legal action. Please let me know if they can do anything about it.
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ADV. ANISH PALKAR (High Court)
Ayantika Mondal @ Prime Legal
Responded 3 years ago
You can use all the proofs showing that you exhausted your chances of delivering the good back to the company. Or you can make the extra payment to the seller for the second item.
If you like my answer, please give a good review.
You are advised to collect all the proofs supporting that you tried your best to reach out the seller and he didn't revert. Further you can hire a lawyer to help yu.
If you like my answer please give a good review.
Vaidehi Samant
Responded 3 years ago
Hope you found this advice helpful. Kindly give review and give*****. Thank you.
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