Banking
2 years ago
I am a clerk in a bank. Yesterday one lady came to close her gold loan. The total due amount was 1528219 but she only gave 1500219 which I didn't notice at that time. While closing cash I was short by 28000. When we checked the cctv and figured out that she has given 28000 less. When we called her, she claims to have given the whole amount. What can be done legally to get the money back.
A.Nothing can be done now.
Helpful
Helpful
Share
A.Sir as you know that being a teller at the counter either shortage or excess is a liability and responsibility of the Teller. So, at the branch close the account by paying from your own pocket/ account which you must have done. Then report the BM and your regional office about the incidence.
Post that with the help of your IT manager save a copy of the CCTV footage and then write a letter to the lady asking her to pay the extra 28000.
Post that with the help of your IT manager save a copy of the CCTV footage and then write a letter to the lady asking her to pay the extra 28000.
Helpful
Helpful
Share
Ankur Goel @ Complete Law Shield
Responded 2 years ago
A.if you have CCTV footage which is clear enough to prove less amount then you can ask the amount legally.
Helpful
Helpful
Share
A.Hi,
It is clear that you made a mistake here and you have no legal remedy. But the bank can file for loan recovery and then show CCTV as evidence.
If you find this answer helpful please rate my answer. Thank You.
It is clear that you made a mistake here and you have no legal remedy. But the bank can file for loan recovery and then show CCTV as evidence.
If you find this answer helpful please rate my answer. Thank You.
Helpful
Helpful
Share
Pardeep Kumar Dhiman Dhiman
Responded 2 years ago
A.यदि आप के पास पर्याप्त एविडेंस है तो आप अपने अधिकारी को अवगत कराये।तब आप के बैंक अधिकारी उसके विरुद्ध ऐक्शन ले सकते हैं।आप वयक्तिगत रूप से कुछ नही कर सकते हैं।
यह सलाह सिर्फ आपके कथनों के अनुसार हैं।
यह सलाह सिर्फ आपके कथनों के अनुसार हैं।
Helpful
Helpful
Share
Sidhaarth
Responded 2 years ago
A.There is big mistake on your part. Bank can refuse closure of loan account. Bank can raise demand of short money failing which to refuse to close account.
Helpful
Helpful
Share
Ayantika Mondal @ Prime Legal
Responded 2 years ago
A.Hi,
As it was your mistake in counting the money nothing can be done from your end. But the bank can file for loan recovery and show the CCTV as evidence.
If you find this answer helpful please rate my answer. Thank You.
As it was your mistake in counting the money nothing can be done from your end. But the bank can file for loan recovery and show the CCTV as evidence.
If you find this answer helpful please rate my answer. Thank You.
Helpful
Helpful
Share
A.Dear Sir,
You cannot do anything legally.
You cannot do anything legally.
Helpful
Helpful
Share
Read Related Answers
Sbi account put on stop by cyber security
Dear Sir/Madam,
Under the following provisions the Hon’ble Magistrate Court having ample powers to unfreeze the Bank accounts. Further, the Hon’ble Court has vast powers to hand over the properties/v...
My bank account got freezed
Dear Client,
Once a cybercrime scam or fraudulent transaction is reported online to the National Cyber Crime Reporting Portal(NCCRP), on the instruction of the Cyber Crime Cell, the investigating tea...
Bank loan harassment
Dear Client,
In the given scenario, you can escalate your grievance with the Grievance Redressal Officer of the concerned Bank, and in case no suitable response is received from the GRO of the Bank yo...
Online Gaming -Can I be sent to Jail
Dear Client,
The Information Technology Act 2000 regulates cyber activities or online gambling in India. There is no explicit law that makes online gaming and gambling an illegal activity in India. O...
Online Gaming- Debit freeze
Dear Client,
Your query requires more details to address it suitably. You expressed your situation but not a cause of action that attracts a legal remedy. It is a virtual platform where in the absenc...
Read Blogs on Banking
Banking Lawyers
Find Lawyers by Location
