Royal sunderam genral insurance

5 years ago

I am holding medclaim policy of royal sunderam genral insurance since past 10 years and paying regular paying primum every year .
Mediclaim Insurance is rs.100000x4.member premium around 6300 to 7000.per annam.
Recently the mediclaim policy convert in to mediclaim flooter policy and priuem is 17369.for the same benifit and pre exicting dicese not included .
When i enquire about this policy they are saying that this is nott flooter policy {n)y the name is changed and benifit is only 1 lakh only insted all sumx4.
Unforunatly i rewive premium is pais before due date .when i came to know above detail i ask insurar to cancelled my policy and refund our primumeto original payment gatway .sevral reminder sent to cancel po)icy and refund my payment tey did n{t b{ther and not replaying the graviance nor refund my amount .
I also said iwill p|oceed for legal action .
Hence i need you opinioun a# well as further instruction for proceding recovery amount
Sharad shah
09391228000
Hyderabad.