Bank change my banking details without my knowledge and consent
2 years ago
Hi,
I have requested bank for my second new account with a different email address and mobile number for better tracking for my transaction and reimbursement. Bank created my new account with new customer id and email id and mobile number but one day bank changed my email id and mobile number of my old account without my knowledge consent documentation. Denied any complaint. On repeat email complaint bank replied eE aadhar / biometric verification and documents taken for new account opening only was my consent to change details of my very old bank account ? And shared letter sent wrong location or having no acknowledgement or tracking details intimation letters. Is it right? What can i do? It's miss use of my documents and un authorised changes were done with my banking credentials. How law can help me. Plz guide
A.Dear Sir,
You may approach Banking Ombudsman and if the result is not satisfactory then get issue a legal notice or directly approach High Court.