Flipkart is torching by delaying the replacement
2 years ago
can we proceed through law against Flipkart as they are torching me, even though the item is defective they are delaying my replacement and taking nearly 1 month, they are playing with emotions and feelings, the item is mixer grinder, we are suffering so much without that, they are not providing refund but providing replacement with large waiting period
A.Dear Sir,
You may get issue a strong legal notice and threaten to approach consumer forum.
Vaidehi Samant
Responded 2 years ago
A.You can issue them legal notice to that effect making your claim and if they don't reply to your notice or don't comply with your claim than you may file a case against them before the consumer Court of your concerned jurisdictional district for deficiency of services under consumer protection law of 2019. Thank you.
The reason for not refunding the amount can be the policy of certain products, may be the refund policy is not available for your products so, flipkart is bound to give you refund.
Thankyou
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