Distributer and company not replacing My matress in spite of being in gurranty
1 year ago
I have brought a mattress from Bindal coir pvt LTD which is comes with 11 yrs warranty..but same got saggy within the 2 yrs, I did complaint for the same... company staff visited our house for the same and he said it will be totally replace by the company...but it's almost 2.month gone neither distributer nor company responding at all...I got tired to fallowing with several persons for the same.. Please suggest me what I can do now ...
A.Dear Client
Do you have the documentary evidence wherein they said that they will completely replace the old one with new one? If yes then it will be a good piece of evidence to fight the case in consumer forum (commission). You can file a case if they do not respond to you soon.
Do you have the documentary evidence wherein they said that they will completely replace the old one with new one? If yes then it will be a good piece of evidence to fight the case in consumer forum (commission). You can file a case if they do not respond to you soon.
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A.Dear Client,
you can file a complaint against them in the consumer forum and ask for compensation or replacement of the product.
you can file a complaint against them in the consumer forum and ask for compensation or replacement of the product.
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