Dont replace under DOA policy
5 years ago
I purchase a hp laptop which is metallic body after purchase it give electric shock. When i told them they tell that there is earthing issue with your power circuit. I told them earthing is our choice for safety in abnormal conditions but it is not compulsory but your laptop must work perfectly in normal conditions. But they dont listen to me and reject my DOA complaint for replacement.
ROBERT D ROZARIO
Responded 5 years ago
Get issue a legal notice and settle the matter.
Rajender Prasad
Responded 5 years ago
Deepak Yashwantrao Bade
Responded 5 years ago
Namitabh Kothari
Responded 5 years ago
After the legal notice, if the company does not replaces the faulty product then you will have to file consumer case against the company for the remedy.
Saksham Shrivastava
Replied 5 years ago
Yes sir i have filed a complaint in national consumer helpline and they told me to send a mail to the company about the problem and with complaint no. And told me to wait for 6 to 7 days. If the problem will not solve then they will tell me about further process.
Rameshwar Dadhe
Responded 5 years ago
Saksham Shrivastava
Replied 5 years ago
Yes sir i have filed a complaint in national consumer helpline and they told me to send a mail to the company about the problem and with complaint no. And told me to wait for 6 to 7 days. If the problem will not solve then they will tell me about further process.
Rameshwar Dadhe
Replied 5 years ago
Now you should send legal notice through the any local lawyer
Refund against service provide | study abroad consultancy
Order cancellation without user consent
Service center failed to repair the phone
Legal action on Byjus
have paid full amount 56K for my aligner treatment
