no reply to legal notice sent to amazon for faulty product no reply to legal notice sent to amazon for faulty product

1 year ago

I ordered an ASUS laptop of Rs 95,999 from Amazon on 18 dec 2022 and on 23 dec 2022 I received wrong product ACER laptop old 2nd hand. I complaint it to Amazon customer service for return/refund the same date but they denied the request even after sending the video and photo of opening the package at the time of delivery for further investigation. I then sent a legal notice through lawyer on 27 dec 2022 and received a case ID for that notice on 02 Jan 2023. It has been a month and till now I haven't got any reply/response or any update regarding the notice or product from Amazon Team.
What can I do now to further proceed this case in consumer court as they have not replied to the legal notice that i had sent?
Please help.

Anik

Responded 1 year ago

View All Answers
A.Dear Client
You can File a suit in appropriate court regarding this. you can submit all the necessary evidences regarding the matter in the court.
Hope it is Helpful
Helpful
Helpful
Share

Post Your Matter Post Your Matter

Talk to a Lawyer Talk to a Lawyer

Ask a question Ask a question

Vidhi Samaadhaan Vidhi Samaadhaan

Read Related Answers

question iconRefund against service provide | study abroad consultancy
Dear Client, In the absence of a refund policy on cancellation of a contract midway, it may be a difficult task to get back the refund from the service provider. However, a service provider cannot de...
question iconOrder cancellation without user consent
Dear Client, A sentence of your query is reproduced herein that forms a part of the terms and conditions of your order cancellation policy to address your query suitably. Qoute "However, <store name>...
question iconService center failed to repair the phone
Dear Client, In the given scenario, serving a legal notice to the authorized service center, make an online complaint against them through e-daakhil portal ( https://edaakhil.nic.in/edaakhil/ ) introd...
question iconLegal action on Byjus
Dear Client, BYJUS being an educational service provider is accountable to its student customers for any deficiency in service or unfair trade practice. Since the service provider is providing servic...
question iconhave paid full amount 56K for my aligner treatment
Dear Client, In the given scenario, since the service provider is providing service online mode, serving a legal notice, a complaint against them over deficiency in service and unfair trade practices...