Insurer not giving full IDV in total loss Insurer not giving full IDV in total loss

5 years ago

I renewed car insurance from online.Now I have lodged a claim for my burnt car.They are giving only 85% of IDV,deducting 15% as penalty for wrong NCB mentioned by me(not intentionally) during online renewal of insurance.I mentioned 25% NCB instead of 20%.Now what to do?

Shanti Ranjan Behera

Responded 5 years ago

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A.Dear Client,
It is the Insurance who can settle this.
Shanti Ranjan Behera
Advocate
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Ambrose Leo

Responded 5 years ago

A.You have to verify the terms & conditions of NCB as per the policy,if not obtain and take up the issue with IRA or Ombudusman,if need contact lawyer from this panel on all aspects of the issue.
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Kishan Dutt Kalaskar

Responded 5 years ago

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A.you can approach insurance Ombudsman
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