ATM FRAUD ATM FRAUD

5 years ago

Unauthorized transactions occurred in S.B. account with ATM Debit card(CARD NOT PRESENT)..Within a hour the matter was reported to the Bank.Please advise the further steps to be taken in the matter.

Shanti Ranjan Behera

Responded 5 years ago

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A.Dear Client,
Meet the Bank Officer and lodge a Complaint.Block the card for the time being.
File a FIR in the near by Police Station.
Police will scrutinize the CCTV to get the criminal.
Then, legal action will start to recover the money.
Shanti Ranjan Behera
Advocate
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Abhimanyu Shandilya

Responded 5 years ago

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A.Write a complaint mail to the Bank, Branch and the Banking Ombudsman about the fraudulent transaction mentioning all the details. Also, send a copy of the complaint to the grievance cell of the bank. Mention all the details about the transaction as that will help the bank to trace the transaction.
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Kishan Dutt Kalaskar

Responded 5 years ago

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A.Dear Sir
The bank will take it as usual. Make it serious. Get issue legal notice. File complaint with Banking Ombudsman and Head Office.
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Rameshwar Dadhe

Responded 5 years ago

A.U should register Ur complaint. To the nearest police station. It will be part of investigation
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Ambrose Leo

Responded 5 years ago

A.The Bank will takeup the issue with the police for investigation & complaint.
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