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Q. ATM FRAUD

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Anonymous

posted 8 months ago

Q.ATM FRAUD
Unauthorized transactions occurred in S.B. account with ATM Debit card(CARD NOT PRESENT)..Within a hour the matter was reported to the Bank.Please advise the further steps to be taken in the matter.

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Shanti Ranjan Behera

Experience: 22 Year(s)

Responded 8 months ago

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A. ) Dear Client,
Meet the Bank Officer and lodge a Complaint.Block the card for the time being.
File a FIR in the near by Police Station.
Police will scrutinize the CCTV to get the criminal.
Then, legal action will start to recover the money.
Shanti Ranjan Behera
Advocate

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Abhimanyu Shandilya

Experience: 14 Year(s)

Responded 8 months ago

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A. ) Write a complaint mail to the Bank, Branch and the Banking Ombudsman about the fraudulent transaction mentioning all the details. Also, send a copy of the complaint to the grievance cell of the bank. Mention all the details about the transaction as that will help the bank to trace the transaction.

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Kishan Dutt Kalaskar Retired Judge

Experience: 33 Year(s)

Responded 8 months ago

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A. ) Dear Sir
The bank will take it as usual. Make it serious. Get issue legal notice. File complaint with Banking Ombudsman and Head Office.

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Rameshwar Dadhe

Experience: 2 Year(s)

Responded 8 months ago

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A. ) U should register Ur complaint. To the nearest police station. It will be part of investigation

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Ambrose Leo

Experience: 9 Year(s)

Responded 8 months ago

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A. ) The Bank will takeup the issue with the police for investigation & complaint.

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