Unsolicited Goods & Inertia selling

5 years ago

I was sent two packages from Puma India which I never payed or place an order. But after a month they called me and started asking me to pay for those shoes & threatened me to take legal action against me. The invoice & address was under my name & address. So I wanted to know that am I allowed to keep it because there was no contract between us and it was unsolicited. Just need an advise. Thank you

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Kishan Dutt Kalaskar

Responded 5 years ago

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A.Dear Sir,
They cannot taken a legal action.

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Suneel Moudgil

Responded 5 years ago

A.no need to worry
it's a scam
make a mail on PUMA website regarding the matter and provide them the number of caller.

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Anonymous

Replied 5 years ago

It was not a scam, I've confirmed from the Puma India team.

Suneel Moudgil

Replied 5 years ago

if no scam, just tell them that you hadn't placed the order and some other person might have used your credentials, and tell them to cancel the order,
nothing much to worry

Rameshwar Dadhe

Responded 5 years ago

A.Don't take seriously. It will be fake

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Shreyash Mohta

Responded 5 years ago

A.You should not take such a delivery. As such delivery is not made by you there is definitely some mistake from their end. However if you take such delivery then you become liable for the payment of such goods be it solicited or non solicited. If in case they are asking you to pay the money you should show them that you have not placed any order of the same. But in case you have taken the goods then you are liable to pay the full amount of the same. As such delivery will be treated as acceptance.
Thanks

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