Central Govt Pensioner
My Mother-in-Law was covered under Star Health Insurance from 2021. Pre-existing Disease 1) Hypertension 2) Diabetis was disclosed. She was admitted for OAD (Obstructive Airway Disease) during Nov.2023. Her claim was rejected that she had COPD pre-existing which was not disclosed. She was neither hospitalised nor any treatment taken or under any medication for COPD. Kindly advise for re-imbursement of the claim. Matter taken up with Grievance Redressal Officer who rejected it. Taken up with Ombudsman. Kindly advise further avenues in this regard to obtain re-imbursement. She is now Super Senior Citizen having crossed 80 years. Intervene and please advise.
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