Menu
keyboard_backspace
ask a question ask a question
Get Realtime Updates of your Request. Download Vidhkarya App

Ask a Question - Free Legal Advice

Q.Concilation Notice Vodafone
Administrative Law (420)
Adoption (118)
Advertising (45)
Animal Laws (38)
Arbitration and Mediation (38)
Aviation (15)
Banking (518)
Bankruptcy and Debt (171)
Cheque Bounce (377)
Child Custody (146)
Civil (1938)
Commercial (68)
Consumer Protection (544)
Contracts and Agreements (450)
Corporate and Incorporation (91)
Criminal (1517)
Customs, Excise (34)
Cyber, Internet, Information Technology (318)
Debt and Lending Agreement (76)
Debt Collection (138)
Divorce (468)
Divorce and Separation (1599)
Documentation (298)
Domestic Violence (543)
Election Campaign and Political Laws (20)
Employment and Labour (1038)
Environment and Natural Resources (29)
Family (1844)
Financial Markets and Services (89)
Government Contracts (51)
Human Rights (253)
Immigration (51)
Industrial Laws (51)
Insurance (67)
Intellectual Property, Copyright, Patent, Trademark (98)
International Laws (11)
IT Contracts (41)
Juvenile (17)
Landlord and Tenant (564)
Licensing (21)
Mail Fraud (14)
Maternity (57)
Media, Communication, Entertainment (16)
Mergers and Acquisition (20)
Military Laws (9)
Motor Accident (132)
Muslim Laws (56)
Outsourcing Agreement/Laws (5)
Partnership (56)
Police Laws (60)
Power of Attorney (74)
Privacy (89)
Property (2731)
Real Estate (400)
Registration (133)
RTI (110)
Sale (57)
Sale of Goods (20)
Sex Crime (136)
Sexual Harassment (6)
Sexual Harassment at Workplace (69)
Software License (4)
Tax (13)
Tax-GST (6)
Tax-Income Tax (22)
Tax-Property Tax (30)
Telecommunication (10)
Torts (16)
Transportation (49)
Trust and Society (NGO) (80)
Will (142)
Work Permits (30)

Q. Concilation Notice Vodafone

Sir
I had been using a post paid mobile sim of Vodafone from 6-7 years.
In Nov /Dec thay send me a mobile bill in which thay charged 1400 approx for sms . i had complaint for wrong bill but next month again they shown SMS charges that was not used /sent by me. Total bill was 2600approx.
I have compaint / issue with my mobile service provider Vodafone regarding mobile bill in which they charged for SMS that was not used by me.
Shown SMS sending frequently on two no (every 20/25 min.) That is unknown to me neither SMS sending record in my phone memory nor these no in my phone book.
I had complaint to resolve the issues by mail.
Some time they told to change the sim some time given assurance to resolve by involving to their seniors. But no correction made in bill.
Now they demanding unfair bill amount and forcefully telling that in our system showing ur SMS usage so u have to pay the bill either u used or not.
Now they send me mail by their legal person for consilation .
Sir i don't want pay charges for that not been used by me.
I want to do police complaint also.
Please suggest me.
Dushyant sharma.
Share this questionShare Icon

Showing 4 of 4 Responses

A. It is not a criminal case. Police may not receive your complaint

Found Helpful
Found Helpful
Share this answerShare Icon
Reply Here

A. Dear client in your matter you can file complaint into consumer forum for damages and compensation.

Found Helpful
Found Helpful
Share this answerShare Icon

Deepak Bade

Experience: 9 Year(s)

Responded 1 month ago

View All Answers
Reply Here

A. file a complaint in the district consumer forum against vodafone and claim damages for causing mental harassment to you

Found Helpful
Found Helpful
Share this answerShare Icon

Suneel Moudgil

Experience: 15 Year(s)

Responded 1 month ago

View All Answers
Reply Here

A. Sir you can file a complaint and also move the consumer forum for the same and seek redressal.
Moreover, if vodafone has asked for conciliation then in my opinion you should go for that. A conciliation is just like mediation which is a flexible out of court settlement. if you have proof and all documents which show that you have not sent any such msgs then in all likelihood such conciliation will either end in your favor or will fail.
If in case the conciliation fails then you shall have another proof when you file the consumer forum case which shall have the failure of conciliation as well.
Thanks
Shreyash Mohta

Found Helpful
Found Helpful
Share this answerShare Icon

Shreyash Mohta

Experience: 1 Year(s)

Responded 1 month ago

View All Answers
Reply Here
Talk to a Lawyer
Post Your Matter
Request Callback
Contact Us