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Financial Markets and Services

NBFC LOAN

I have paid more than disbursed amount to the spam loan application as extention amount for a term of 15 days as i was unable to clear the whole amount I think I have paid more than five times the disbursed amount can I file a complaint against them? For eg. Loan amount 18000 disbursed amount 12000 and I have 5-6 times as extention amount of Rs.6,300, what can I do.

1 month ago

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A.
Dear Client,
In the given scenario, serving a legal notice, a complaint against the concerned lender/NBFC can be made to the regulatory authority RBI online on its grievance redressal portal under the integrated Banking Ombudsman Scheme at https://cms.rbi.org.in for a quick resolution to the matter endorsing a copy of the complaint to the concerned NBFC. Apart, you can approach the Dist. Consumer Commission by filing a complaint against the NBFC for deficiency in service and unfair trade practice under Section 35 of the Consumer Protection Act, 2019 claiming a refund of excess payment and compensation for harassment and other reliefs. But be careful that the complaint before the Consumer forum should be filed within two years from the date of the cause of action.
S. K. Dutta
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