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Dear Client,
The Central Government has issued new guidelines for the coaching centers applicable to all the states across the country. After the Coaching Center's New Guidelines, now no coaching centers are allowed to provide admission to children under 16 years of age. The coaching fees for unique courses being charged must be affordable. The receipts for the fees charged have to be made available to students. As per new guidelines, if the student has paid for the course in full and is leaving the course midway before the prescribed period, the student shall be refunded from out of the prices deposited in advance for the final time, on a pro-rata basis within 10 days, if the student is staying in the hostel of the coaching center, then the hostel costs and mess rate, and so forth. A service provider does not deserve the charges for the services, a consumer did not avail of. So, given the guidelines, if the coaching centre refuses your claim for a refund, you can file a complaint against them for deficiency in service and unfair trade practice before the Dist. Consumer Commission under Section 35 of the Consumer Protection Act, 2019 claiming a refund of tuition fees admissible under new guidelines of the Central Govt. along with compensation for harassment and cost of litigation. The complaint should be filed within two years from the date of cause of action, i.e, from the date of refusal to a refund of tuition/coaching fees by the coaching centre. If required, hire an Advocate to navigate the issue in the right way.
Posted On 30-Jan-2025
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