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Q. payment not released from eventshigh

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ashwani dwivedi

posted 4 months ago

Q.payment not released from eventshigh
i have event hosted in india and then payment gateway suspected few transcation and holded money for 180 days and released after 180 days as there were 3 transcation dispute and we told to refund them release the rest payment they released the payment to company who sold ticket and now that company is not releasing the payment what are we not getting the payment from the event company

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Suneel Moudgil

Experience: 15 Year(s)

Responded 4 months ago

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A. ) You are advised to send a legal notice to the company for making outstanding payment along with interest followed by a suit for recovery

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ashwani dwivedi

Replied 4 months ago

Thank You For Sharing The information , We are in process of sending the letter notice ,
But if they don't reply back by legal notice then what are we suppose to do .

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ashwani dwivedi

Replied 4 months ago

if the company don't reply back

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ashwani dwivedi

Replied 4 months ago

The draft:
1. That my client hosted an event in Mumbai last year and sold the tickets of the event by using your online application.
2. That tickets were sold and you collected the money on my client's behalf and the total amount due to my client for payments was Rs.829932.59 only.
3. That after the event was over, my client requested you to credit the amount collected but you simply refused to pay him saying that there are some fraud transactions and so you can not release the payment.
4, That when my client regularly followed up for his money, you told him that your Payment Gateway, RazoPay, is not releasing the payment to you so you are waiting for a reply from Razorpay.
5. That having no other alternative, my client approached Razorpay and provided all the relevant documents to them including details of Customer, Venue, transactions, artists etc but they bluntly refused to release the payment before the expiry of charge back period which was 180 days. A copy of the email communication is attached with this notice. 6. That my client was patiently waiting for this 180 days period and recently when it got over, he again approached Razorpay and got the confirmation that the payment has been released by them to you on 28th May 2019. A copy of the email communication confirming the payment released is attached with this notice.
7. That when my client contacted you to release the payment, he was shocked to know that you still are not ready to release the payment as you think the event was fake and no customer exists. Though you have earlier told my client that you will release the payment as soon as you get it from Razorpay but surprisingly now you have started asking proof of customers existence from my client. A copy of the email communication is attached with this notice.
8. That apart from customers details, you are now asking my client to submit details of artists, venue, KYC verification etc and have instructed him to provide proof of existence of customers within three days time otherwise you will refund the payments back to the customers, which is totally unfair and unjustified act on your part and has caused huge mental trauma to my client. The copies of various emails are attached with this notice.
9. That my client has provided details of the events to you and Razorpay multiple times but he could not receive any fruitful response or resolution from your side.
10. That my client has been regularly reporting the matter to you but you have made no efforts to rectify the deficiency in promised services which is indeed regrettable and highly un-professional and has caused losses/expenses and severe mental agony to my client.
11. That my client has been patiently waiting for his money since long but now he immediately want to get it as he has some financial commitment to meet which will directly affect his credibility and reputation.
12. That, as mentioned above, you have defrauded my client by collecting money on his behalf and giving false assurance of releasing it and then finally refusing to release the payment.
13. That you have caused the sufferings, financial losses and mental agony to my client and compelled my client to consult the undersigned in getting his money recovered or for other appropriate relief. I, therefore, call upon you through this Notice, to release the payment immediately and pay damages of Rs.100,000/- to my client for mental trauma together with an apology letter, under intimation to me, within the period of 15 days, failing which my client has given clear instructions to me to file criminal as well as civil suit and suit for recovery in the competent court of law and in that event you will be fully responsible for all costs, risks, responsibilities, expenses and consequences thereof. Please note well.

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Suneel Moudgil

Experience: 15 Year(s)

Replied 4 months ago

go for filing suit for recovery if payment not made,

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Kishan Dutt Kalaskar Retired Judge

Experience: 33 Year(s)

Responded 4 months ago

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A. ) Dear Sir,
Get issue a legal notice and file a suit for recovery of money.

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ashwani dwivedi

Replied 4 months ago

The draft:
1. That my client hosted an event in Mumbai last year and sold the tickets of the event by using your online application.
2. That tickets were sold and you collected the money on my client's behalf and the total amount due to my client for payments was Rs.829932.59 only.
3. That after the event was over, my client requested you to credit the amount collected but you simply refused to pay him saying that there are some fraud transactions and so you can not release the payment.
4, That when my client regularly followed up for his money, you told him that your Payment Gateway, RazoPay, is not releasing the payment to you so you are waiting for a reply from Razorpay.
5. That having no other alternative, my client approached Razorpay and provided all the relevant documents to them including details of Customer, Venue, transactions, artists etc but they bluntly refused to release the payment before the expiry of charge back period which was 180 days. A copy of the email communication is attached with this notice. 6. That my client was patiently waiting for this 180 days period and recently when it got over, he again approached Razorpay and got the confirmation that the payment has been released by them to you on 28th May 2019. A copy of the email communication confirming the payment released is attached with this notice.
7. That when my client contacted you to release the payment, he was shocked to know that you still are not ready to release the payment as you think the event was fake and no customer exists. Though you have earlier told my client that you will release the payment as soon as you get it from Razorpay but surprisingly now you have started asking proof of customers existence from my client. A copy of the email communication is attached with this notice.
8. That apart from customers details, you are now asking my client to submit details of artists, venue, KYC verification etc and have instructed him to provide proof of existence of customers within three days time otherwise you will refund the payments back to the customers, which is totally unfair and unjustified act on your part and has caused huge mental trauma to my client. The copies of various emails are attached with this notice.
9. That my client has provided details of the events to you and Razorpay multiple times but he could not receive any fruitful response or resolution from your side.
10. That my client has been regularly reporting the matter to you but you have made no efforts to rectify the deficiency in promised services which is indeed regrettable and highly un-professional and has caused losses/expenses and severe mental agony to my client.
11. That my client has been patiently waiting for his money since long but now he immediately want to get it as he has some financial commitment to meet which will directly affect his credibility and reputation.
12. That, as mentioned above, you have defrauded my client by collecting money on his behalf and giving false assurance of releasing it and then finally refusing to release the payment.
13. That you have caused the sufferings, financial losses and mental agony to my client and compelled my client to consult the undersigned in getting his money recovered or for other appropriate relief. I, therefore, call upon you through this Notice, to release the payment immediately and pay damages of Rs.100,000/- to my client for mental trauma together with an apology letter, under intimation to me, within the period of 15 days, failing which my client has given clear instructions to me to file criminal as well as civil suit and suit for recovery in the competent court of law and in that event you will be fully responsible for all costs, risks, responsibilities, expenses and consequences thereof. Please note well.

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Abhimanyu Shandilya

Experience: 14 Year(s)

Responded 4 months ago

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A. ) Since you delivered the services that you were supposed to hence they should not and cannot hold your payment unless there is some more deliverables required from you to fulfill the payment conditions. My suggestion to you straight way send them a legal notice and get your payment.

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ashwani dwivedi

Replied 4 months ago

I tried contacting them and they are not releasing the payment stating that the event is fake and since they are not reachable to any customer , They are asking to so share customer aadhar card or any personal id and asking to share customer bank statement and with credit/debit card photo , There email as follows

Hi,
We(Eventshigh) have transactions done by you regarding a comedy show but according to us those transaction are fraudulent
Kindly confirm if that was a valid transaction and also provide me the scan copy of your adhaar card (both front and back side) as well as the scan copy of your bank statement showing the amount got debited from your account.
Based on these documents, we would conduct our further investigation.
Kindly reply within 3 working days.
Regards,
Prasanna Kumar

Now tell me how can i ask for customer to send me all this information and they have stopped answering my calls , replying to my emails .
There Bussiness head is also no replying me to my emails

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ashwani dwivedi

Replied 4 months ago

The draft:
1. That my client hosted an event in Mumbai last year and sold the tickets of the event by using your online application.
2. That tickets were sold and you collected the money on my client's behalf and the total amount due to my client for payments was Rs.829932.59 only.
3. That after the event was over, my client requested you to credit the amount collected but you simply refused to pay him saying that there are some fraud transactions and so you can not release the payment.
4, That when my client regularly followed up for his money, you told him that your Payment Gateway, RazoPay, is not releasing the payment to you so you are waiting for a reply from Razorpay.
5. That having no other alternative, my client approached Razorpay and provided all the relevant documents to them including details of Customer, Venue, transactions, artists etc but they bluntly refused to release the payment before the expiry of charge back period which was 180 days. A copy of the email communication is attached with this notice. 6. That my client was patiently waiting for this 180 days period and recently when it got over, he again approached Razorpay and got the confirmation that the payment has been released by them to you on 28th May 2019. A copy of the email communication confirming the payment released is attached with this notice.
7. That when my client contacted you to release the payment, he was shocked to know that you still are not ready to release the payment as you think the event was fake and no customer exists. Though you have earlier told my client that you will release the payment as soon as you get it from Razorpay but surprisingly now you have started asking proof of customers existence from my client. A copy of the email communication is attached with this notice.
8. That apart from customers details, you are now asking my client to submit details of artists, venue, KYC verification etc and have instructed him to provide proof of existence of customers within three days time otherwise you will refund the payments back to the customers, which is totally unfair and unjustified act on your part and has caused huge mental trauma to my client. The copies of various emails are attached with this notice.
9. That my client has provided details of the events to you and Razorpay multiple times but he could not receive any fruitful response or resolution from your side.
10. That my client has been regularly reporting the matter to you but you have made no efforts to rectify the deficiency in promised services which is indeed regrettable and highly un-professional and has caused losses/expenses and severe mental agony to my client.
11. That my client has been patiently waiting for his money since long but now he immediately want to get it as he has some financial commitment to meet which will directly affect his credibility and reputation.
12. That, as mentioned above, you have defrauded my client by collecting money on his behalf and giving false assurance of releasing it and then finally refusing to release the payment.
13. That you have caused the sufferings, financial losses and mental agony to my client and compelled my client to consult the undersigned in getting his money recovered or for other appropriate relief. I, therefore, call upon you through this Notice, to release the payment immediately and pay damages of Rs.100,000/- to my client for mental trauma together with an apology letter, under intimation to me, within the period of 15 days, failing which my client has given clear instructions to me to file criminal as well as civil suit and suit for recovery in the competent court of law and in that event you will be fully responsible for all costs, risks, responsibilities, expenses and consequences thereof. Please note well.

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Abhimanyu Shandilya

Experience: 14 Year(s)

Replied 4 months ago

What do you want me to do with this reply?

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Reply should be less than 4294967295 characters.

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