New Car damaged by Company New Car damaged by Company

4 years ago

My newly purchased Tata Harrier, which was two months old was having inherent audio issues with the player and shock absorber. I had raised the issue with the company and they got the vehicle collected for repair. While delivering it back to me, their car met with an accident and the vehicle was badly damaged. I do not want to accept the accident vehicle back, I want them to give me a new vehicle. They aren't agreeing to do so. How can I sue Tata Motors?

Adv. Manoj Kumar Singh

Responded 4 years ago

A.Hello Mr. Sharma I am Adv Manoj Kumar singh from Delhi Tis Hazari Court.Contact me ask my details from Vidhikarya customer care I will help you sir don't worry.
Helpful
Helpful
Share

Post Your Matter Post Your Matter

Talk to a Lawyer Talk to a Lawyer

Ask a question Ask a question

Vidhi Samaadhaan Vidhi Samaadhaan

Shreyash Mohta

Responded 4 years ago

A.You should follow the following steps

1. Send them a legal notice [demanding replacement of the car and compensation]
2. File a case in the consumer forum and pray for compensation and replacement of the car with a brand new one.
3. Under the said circumstances, it is a clear deficiency of service for which the company should reimburse and compensate you.
Helpful
Helpful
Share

Post Your Matter Post Your Matter

Talk to a Lawyer Talk to a Lawyer

Ask a question Ask a question

Vidhi Samaadhaan Vidhi Samaadhaan

Kishan Dutt Kalaskar

Responded 4 years ago

View All Answers
A.Dear Sir,
You get issue a legal notice and approach Consumer Forum or Insurance Ombudsman as it is insured vehicle.
Helpful
Helpful
Share

Post Your Matter Post Your Matter

Talk to a Lawyer Talk to a Lawyer

Ask a question Ask a question

Vidhi Samaadhaan Vidhi Samaadhaan

Suneel Moudgil

Responded 4 years ago

A.serve them with a legal notice through a lawyer and file a consumer complaint against them,
Helpful
Helpful
Share

Post Your Matter Post Your Matter

Talk to a Lawyer Talk to a Lawyer

Ask a question Ask a question

Vidhi Samaadhaan Vidhi Samaadhaan

Abhimanyu Shandilya

Responded 4 years ago

View All Answers
A.First of all sens them a legal notice immediately and then file a consumer case in the consumer forum for deficiency of services. when you file case demand for replacement of the car and also seek compensation from them.
Helpful
Helpful
Share

Post Your Matter Post Your Matter

Talk to a Lawyer Talk to a Lawyer

Ask a question Ask a question

Vidhi Samaadhaan Vidhi Samaadhaan

Read Related Answers

question iconAction to be taken if a public building is being constructed close to wall of my house
Dear Client, Property demarcation means physically dividing the property into metes and bounds (i.e. area and boundaries of each property will be made). Only the recorded owners of the property can a...
question iconFalse bills by broadband
Dear Sir, You just deny to pay such amount let them go to the Court or any other forum and you are not liable to pay the said amount.
question iconRegarding calling to contact lists
Dear Client, Your query requires more details to address it suitably. So, revert to us with full details of your query to enable us to respond to the query suitably., Apart, you can avail of our paid...
question iconMonthly maintenance
Dear Client, In the absence of any agreement specifying the payment of maintenance by a tenant, neither the Shopowner nor the Builder can demand the same outrightly and unilaterally from the tenant....
question iconElectricity cheating by landlord
Dear Client, In the given scenario, being a tenant of the said building, if the matter is not resolved by the landlord, then bring the matter to the State Electricity Supplying Agency complaining abou...