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Q. New Car damaged by Company

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Abhinava Sharma

posted 3 months ago

Q.New Car damaged by Company
My newly purchased Tata Harrier, which was two months old was having inherent audio issues with the player and shock absorber. I had raised the issue with the company and they got the vehicle collected for repair. While delivering it back to me, their car met with an accident and the vehicle was badly damaged. I do not want to accept the accident vehicle back, I want them to give me a new vehicle. They aren't agreeing to do so. How can I sue Tata Motors?

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Adv. Manoj Kumar Singh

Experience: 17 Year(s)

Responded 3 months ago

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A. ) Hello Mr. Sharma I am Adv Manoj Kumar singh from Delhi Tis Hazari Court.Contact me ask my details from Vidhikarya customer care I will help you sir don't worry.

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Shreyash Mohta

Experience: 1 Year(s)

Responded 3 months ago

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A. ) You should follow the following steps

1. Send them a legal notice [demanding replacement of the car and compensation]
2. File a case in the consumer forum and pray for compensation and replacement of the car with a brand new one.
3. Under the said circumstances, it is a clear deficiency of service for which the company should reimburse and compensate you.

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Kishan Dutt Kalaskar Retired Judge

Experience: 33 Year(s)

Responded 3 months ago

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A. ) Dear Sir,
You get issue a legal notice and approach Consumer Forum or Insurance Ombudsman as it is insured vehicle.

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Suneel Moudgil

Experience: 15 Year(s)

Responded 3 months ago

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A. ) serve them with a legal notice through a lawyer and file a consumer complaint against them,

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Abhimanyu Shandilya

Experience: 14 Year(s)

Responded 3 months ago

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A. ) First of all sens them a legal notice immediately and then file a consumer case in the consumer forum for deficiency of services. when you file case demand for replacement of the car and also seek compensation from them.

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