Electricity theft

Dear Client,
Section 135 of the Electricity Act, 2003 deals with electricity theft. This section specifically addresses activities such as meter tampering, illegal connections, and other forms of unauthorized use of electricity. When electricity theft is detected, an FIR must be registered, and the authorized officers under the Electricity Act have a responsibility to file this FIR within 24 hours of disconnection post detection of theft, which is an essential prerequisite before initiating any action against the offender for electricity theft. All the authorized/licensed Electricity Supply Agencies have their customer grievance redressal cell following the provision of sub-section 5 of Section 42 of the Electricity Act, 2003, which is handled by the designated Grievance Redressal Officer(GRO). You can escalate your grievance to the concerned GRO for a resolution to your grievance failing which you can approach the Electricity Ombudsman appointed by the State Electricity Regulatory Commission following the provisions of Sub-Section 6 of Section 42 of the Act who shall settle the grievance of an aggrieved consumer within such time as may be specified by the State Commission. When the aggrieved party belongs to an economically weaker section, he or she can approach the Member Secretary of the State Services Authority or the District Legal Services Authority for free legal aid available under the Legal Services Authority Act, 1987, to contest the case before the Court.