Recovery agent informing reference
I want to send legal notice to recovery agents for informing about my personal to my parents when I am in contact and responding to their calls, is this possible?
( Bangalore, Karnataka )
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Last Updated On 10-Jul-2025
A.
Dear Client,
As per the RBI Guidelines, Banks/NBFC/FI are advised to ensure that the contracts with the recovery agents do not induce the adoption of uncivilized, unlawful, and questionable behavior or recovery process. Banks/NBFCs are strictly advised to adhere to the guidelines/code mentioned above during the loan recovery process. In the given situation, serving a legal notice to the Bank and the recovery agent, you can file a complaint against the recovery agents of the concerned Banks/NBCs at the local Police Station, a copy of the said complaint should be sent to the concerned Bank/NBFC. Further, a complaint against the loan recovery agents appointed by the Banks/NBFC can be made to the regulatory authority RBI, online at https://cms.rbi.org.in. Further, a quick counseling session with a certified credit counselor can help you discover your options and choose the right path to resolve or settle the matter with the lenders. If required, seek advice from legal counsel to navigate the matter effectively.
As per the RBI Guidelines, Banks/NBFC/FI are advised to ensure that the contracts with the recovery agents do not induce the adoption of uncivilized, unlawful, and questionable behavior or recovery process. Banks/NBFCs are strictly advised to adhere to the guidelines/code mentioned above during the loan recovery process. In the given situation, serving a legal notice to the Bank and the recovery agent, you can file a complaint against the recovery agents of the concerned Banks/NBCs at the local Police Station, a copy of the said complaint should be sent to the concerned Bank/NBFC. Further, a complaint against the loan recovery agents appointed by the Banks/NBFC can be made to the regulatory authority RBI, online at https://cms.rbi.org.in. Further, a quick counseling session with a certified credit counselor can help you discover your options and choose the right path to resolve or settle the matter with the lenders. If required, seek advice from legal counsel to navigate the matter effectively.
Posted On 10-Jul-2025
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