Deficiency in customer service

Dear Client,
On detection of defects in the product post-purchase and during warranty, is termed and defined as "Product Liability" under Sec.2(34) of the Consumer Protection Act, 2019 which means the responsibility of a product manufacturer or product seller, to compensate for any harm caused to the consumer by such defective product manufactured or sold or for a deficiency in services relating thereto and Chapter VI, Section 82 to Section 87 of the Consumer Protection Act deals with product liability. Given the situation, serving a strong legal notice to seller/dealer and the manufacturer of the motor vehicle, file a complaint against them for deficiency in service and unfair trade practice before the District Consumer Commission under Section 35 of the Consumer Protection Act, 2019 claiming replacement of the vehicle or refund of the cost of the vehicle along with compensation for harassment and cost of litigation. The complaint should be filed within two years from the date of the cause of action. If required, consult or hire an Advocate specialising in consumer disputes to navigate the issue effectively.