Bank locker ownership

Dear Client,
The relationship exists between a bank and the customer in respect of a locker is that of a landlord and tenant, not a custodian of contents stored in the locker and they do not verify the ownership of items stored in lockers by the customer. The bank is obligated to provide a secure vault and locker facility to customer, exercising reasonable care to prevent unauthorized access. Even, bank does not offer insurance for locker's contents. The customer is solely responsible for the contents of the locker and any associated risks. Customers are asked to insure their valuables kept in locker separately, as the bank's service is essentially a rental of a secure space. The bank is not held liable for the loss or damage of items stored in the locker, unless there is proven negligence on their part. However, if a legal authority like the Income Tax department requests access to the locker's contents under specific legal provisions, However, Banks are obligated to comply with orders from courts or government authorities, such as the Income Tax department, to access locker contents under specific legal conditions. In such cases, an inventory of the items will be prepared in the presence of authorized personnel and witnesses.