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In February, I applied for a franchise with Global Tea Cafe. They asked me to pay ₹50,000 for processing, saying that if the loan didn’t go through or if there were any issues, they would refund the amount. I made the payment through my friend’s account, so I only have that payment proof and our conversation where they promised the refund. I waited for months, and by the end of August, they told me they wouldn’t give a refund but instead offered a ₹50,000 discount if I bought something worth ₹1.5 crore, which I didn’t agree to. Can I take legal action or file a complaint against them to get my ₹50,000 refund back, even though the payment was made from my friend’s account but I have proof of communication?
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