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Last Updated On 14-Nov-2025
Sale of Goods

Return pickup and refund not done yet

I bought mattress from Wakefit showroom on 18 july 2025 behalf of under 100 days return or replacement. We request for return on 3 October 2025 but it is not picking up yet. It almost 1 month and 11 day delayed after so many times call in customer support. They gave time for wait. They are not refunded my money also . What should I do??

( Lucknow, Uttar Pradesh )

14-Nov-2025

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A.
Dear Client,
Given the scenario, serving a strong legal notice to seller/dealer of the mattress, Wakefit, file a complaint against them for deficiency in service and unfair trade practice before the District Consumer Commission under Section 35 of the Consumer Protection Act, 2019 claiming refund of the cost of the defective mattress sold by them along with compensation for harassment and cost of litigation. The complaint should be filed within two years from the date of the cause of action. If required, consult or hire an Advocate to navigate the matter effectively.
Posted On 14-Nov-2025
S. K. Dutta Advocate S. K. Dutta
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