A.
Dear Client,
On detection of defects in the product post-purchase and during warranty, is termed and defined as "Product Liability" under Sec.2(34) of the Consumer Protection Act, 2019 which means the responsibility of a product manufacturer or product seller, to compensate for any harm caused to the consumer by such defective product manufactured or sold or for a deficiency in services relating thereto and Chapter VI, Section 82 to Section 87 of the Consumer Protection Act deals with product liability. Given the situation, serving a strong legal notice to seller/dealer and the manufacturer of the Bike, file a complaint against them for deficiency in service and unfair trade practice before the District Consumer Commission (DCDRC) claiming replacement of bike or refund of cost of bike along with interest and compensation for harassment and cost of litigation. The complaint should be filed within two years from the date of the cause of action. Hence, it is recommended to consult with an Advocate specializing in consumer disputes to navigate the matter effectively.
Posted On 27-Nov-2025
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