Bengaluru E-khata correction not happening

Dear Sir,

Why Super Built-up Area shows “0” in e-Khata

In most BBMP cases, area = 0 happens due to one (or more) of these reasons:

Builder did not upload flat-wise data correctly during initial Khata migration.

e-Aasthi backend mismatch between:

PID (EPID)

Flat number

Built-up / super built-up area

Apartment module issue – BBMP records land details but not individual flat area.

Zonal approval missing – only ward office correction is insufficient.

System restriction – BBMP staff cannot edit area unless a technical ticket is raised internally.

This is NOT a document problem since your Sale Deed & EC are correct.

How to Check WHY it is Not Updating (Important)
Step 1: Get BBMP “Data View” from Ward Office

Visit the Revenue Inspector (RI) or Assistant Revenue Officer (ARO) of your ward and ask for:

“e-Aasthi Property Master Data / Backend View”

Check:

Whether flat area is entered as 0

Whether it is locked

Whether it is tagged as Apartment / Flat

Most helpline complaints fail because no backend unlock is done.

Correct & Effective Process to Fix It

Submit Written Correction Application (Offline)

Give a written application addressed to:

Assistant Revenue Officer (ARO)
BBMP – Concerned Ward

Attach:

Sale Deed (registered)

Latest EC

Existing e-Khata copy

Builder’s sanctioned plan (if available)

Encumbrance showing area

Aadhaar

Mention clearly:

“Super built-up area is wrongly reflected as ‘0’ in e-Aasthi portal despite valid registered documents.”

Ask for “Zonal e-Aasthi Ticket”

Request ARO/RI to:

Raise Zonal Technical Ticket to BBMP Head Office (Revenue Dept.)

Specifically request ‘Unlock & Area Update in Apartment Module’

Without this step, nothing will change, no matter how many complaints you raise.

Escalate to BBMP Zonal Office (Very Important)

If ward office delays:

Visit BBMP Zonal Joint Commissioner (Revenue) and submit:

Copy of earlier applications

Proof of helpline complaints being closed without resolution

Demand:

“Manual correction through zonal backend approval.”

If BBMP Still Does Nothing (Legal Remedies)

BBMP Grievance under Sakala Act

Correction of Khata data comes under Sakala services.

File Sakala grievance for:

Service Delay / Incorrect Khata Data

Legal Notice to BBMP

Send a legal notice demanding correction within 15 days citing:

Article 300A (Right to Property)

Arbitrary inaction

Failure of statutory duty

This often works immediately.

Writ Petition (Last Resort)

File Writ of Mandamus before Karnataka High Court seeking:

Direction to BBMP to correct super built-up area

Time-bound compliance

Courts take BBMP e-Khata errors very seriously.

Dear Client,
The EPID(Electronic Property Identification) acts as a unique identifier for each property within the e-Khata system. The BBMP (Bruhat Bengaluru Mahanagara Palike) has made the e-Khata and its associated EPID number mandatory for online building plan approvals from 1st July, 2025. To correct the EPID or other details in your e-Khata in Bangalore, you need to visit the BBMP's e-Aasthi portal at https://www.bbmpeaasthi.karnataka.gov.in/ and following the steps required for correction, you can access its correction. For correction in sale deed details you need to log in Kaveri online portal at https://kaveri.karnataka.gov.in, or https://kaveri.karnataka.gov.in/landing-page. The Kaveri online portal is an initiative of the Department of Stamps and Registration, Government of Karnataka, to digitise property-related services. The portal enables citizens to access land records, schedule appointments for property registration, generate ECs, and more. For issues related to the portal or services, you can contact the Department of Stamps and Registration, Karnataka or visit your nearest Sub-registrar’s Office. You can also reach for help by emailing kaverihelpdesk@karnataka.gov.in or or by calling helpline no. 08068265316. It is essential to follow the correct procedure to ensure that the correction in e-khata is recognized by the concerned authority, BBMP.