A.
Dear Client,
A borrower of a loan or debt is held personally liable for his or her debt for non-payment of the outstanding amount of the loan. Once the repayment of the loan stops or bounces for consecutive 3 occasions, the Bank initiates a routine course of legal action for recovery of the loan from the borrower, marking the loan as a bad loan/NPA and offering the borrower a one-time settlement of the outstanding loan before approaching the Court for recovery of the loan from the defaulted borrower, failing which, if a suit for recovery of an outstanding loan from the borrower is filed by the Bank before a Civil Court/DRT, after hearing both parties Court may even pass an order for attachment of immovable or movable property of the borrower for recovery of the loan apart from the engagement of recovery agents. You can try to negotiate a debt settlement on your own (under the OTS- One-time settlement scheme) if your pocket permits. But sometimes it's typically done through third parties like debt relief companies, which you may hire to negotiate the settlement matter with the lender on your behalf. With this method, you will make payments to the debt settlement company rather than your creditors/lenders, along with the payment of fees or service charges. Debt settlement is an agreement between a lender Bank and a borrower in which the borrower repays a portion of a loan balance, and the lender forgives the balance. You may consider starting the negotiation by offering to pay 25% or 30% of your outstanding balance in return for forgiveness on the rest. But, it may be noted that while there are legitimate debt relief/settlement companies, there are also many fraudulent/scam operations. So, if you're considering one, the Consumer Financial Protection Bureau(CFPB) suggests contacting your state Attorney General's(AG) office and local consumer protection agency to ask if they have any consumer complaints pending on file about that company. Some states require that debt settlement companies be licensed, which may provide some added protection. Although a debt settlement can offload some of your financial burden, there are also a few potential risks and downsides to consider. First, a debt settlement will affect your credit score in CIBIL. That will make it more difficult for you to get credit or good interest rates in the future. Another potential drawback is that when you settle debt, you could face tax consequences. Finally, when you settle a debt with a credit card company, your account is closed once the settlement is complete. So you could potentially have no credit facility to use a credit card, further owing to your poor credit (CIBIL) score. Further, a quick counseling session with a certified credit counselor can help you discover your options and choose the right path forward.
Posted On 15-Jan-2026
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