PAY ROLL AND HR MODULE PAY ROLL AND HR MODULE

5 years ago

Have purchased a PAY ROLL AND HR MODULE from a Software company in Gujarat. Have paid them license fee for a period of one year w.e.f. 01.01.2018. The software is not working at all. None of the payroll information is being generated. Company's support cell unable to resolve the issue. Have written so many times to Company, but all in vain.
Please suggest whether a complaint has to be filed in Consumer Forum or what else action can be taken against the Company.

Deepak Yashwantrao Bade

Responded 4 years ago

A.dear client in your matter kindly File a case under Consumer Forum
Helpful
Helpful
Share

Post Your Matter Post Your Matter

Talk to a Lawyer Talk to a Lawyer

Ask a question Ask a question

Vidhi Samaadhaan Vidhi Samaadhaan

Johnson Thangiah

Responded 5 years ago

A.First you have to send grievance notice to rectify the defects. The last remedy is to file consumer case.
Helpful
Helpful
Share

Post Your Matter Post Your Matter

Talk to a Lawyer Talk to a Lawyer

Ask a question Ask a question

Vidhi Samaadhaan Vidhi Samaadhaan

Ashish K Dongre

Responded 5 years ago

A.File a case under Consumer Forum
Helpful
Helpful
Share

Post Your Matter Post Your Matter

Talk to a Lawyer Talk to a Lawyer

Ask a question Ask a question

Vidhi Samaadhaan Vidhi Samaadhaan

Ambrose Leo

Responded 5 years ago

A.You can issue a final warning that no action within a stipulated time you would proceed against the Software company before the consumer forum, and other authorities but be assured that the issue will take its own period for resolving.
Helpful
Helpful
Share

Post Your Matter Post Your Matter

Talk to a Lawyer Talk to a Lawyer

Ask a question Ask a question

Vidhi Samaadhaan Vidhi Samaadhaan

Read Related Answers

question iconAn employee can it self develop software
you can sell but company will claim otherwise due to your offer letter. you have to fight a long battle with company if you are ready. but there are easy ways to handle things than fighting which ca...