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Q. PAY ROLL AND HR MODULE

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Harish Hira

posted 1 year ago

Q.PAY ROLL AND HR MODULE
Have purchased a PAY ROLL AND HR MODULE from a Software company in Gujarat. Have paid them license fee for a period of one year w.e.f. 01.01.2018. The software is not working at all. None of the payroll information is being generated. Company's support cell unable to resolve the issue. Have written so many times to Company, but all in vain.
Please suggest whether a complaint has to be filed in Consumer Forum or what else action can be taken against the Company.

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Deepak Yashwantrao Bade

Experience: 9 Year(s)

Responded 6 months ago

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A. ) dear client in your matter kindly File a case under Consumer Forum

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Johnson Thangiah

Experience: 18 Year(s)

Responded 1 year ago

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A. ) First you have to send grievance notice to rectify the defects. The last remedy is to file consumer case.

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Ashish K Dongre

Experience: 12 Year(s)

Responded 1 year ago

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A. ) File a case under Consumer Forum

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Ambrose Leo

Experience: 9 Year(s)

Responded 1 year ago

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A. ) You can issue a final warning that no action within a stipulated time you would proceed against the Software company before the consumer forum, and other authorities but be assured that the issue will take its own period for resolving.

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