Legal remedy for arbitrary rejection of assignments despite conclusive proofs

I am an IGNOU student seeking legal guidance regarding the arbitrary rejection and loss of my academic assignments. On October 11, 2025, I submitted 37 assignments before the deadline. While 22 have been processed, 15 are missing. My Study Centre (SC) Principal dismissively stated they "must have been rejected" and told me to resubmit, despite my previous SC being closed for similar negligence. I possess comprehensive proof of compliance, including: 1. Authenticated Receipts: Signed submission slips and a document verified by the SC confirming all assignments followed IGNOU guidelines with no missing details. 2. Jurisdictional Proof: Documentation confirming my transfer from my old SC to the current, correct SC assigned by IGNOU. 3. Visual Evidence: A video recording of the submission and the signing process of the aforementioned documents. 4. Digital Backups: Complete PDFs of every handwritten assignment, including front pages, ID cards, and question papers as per protocol. Despite passing all exams and practicals, this administrative failure has caused me extreme mental agony and a sense of total powerlessness. I am currently considering the following steps and need legal advice on the correct order and validity of each: • Filing complaints via iGram and CPGRAMS. • Sending a formal representation to the Regional Director via Speed Post to ensure a legal record of receipt. • Filing an RTI (Right to Information) request, but I am unsure which specific department to target. • Utilizing social media leverage (Twitter/X) to highlight the grievance to the Vice Chancellor and SED. • Issuing a formal legal notice for "deficiency in service." What is the most effective legal path to compel IGNOU to retrieve or evaluate my assignments based on my existing proof? Is a Consumer Forum complaint or a Writ Petition more appropriate in this scenario? I need urgent guidance on how to proceed properly.