Cyber crime account freeze

Dear Client,

If you have received an email stating that Rs. 24,000 in your account has been put on hold due to a cyber crime complaint, it usually means your account has been flagged as part of a suspicious transaction chain, even if you were unaware. You should first verify the complaint details through the National Cyber Crime Reporting Portal and contact the concerned Maharashtra police station to understand your role (whether suspect, intermediary, or victim).

Simultaneously, check your bank statement for any unknown transactions and immediately inform your bank in writing, stating that you have no knowledge of such activity and are willing to cooperate. It is also advisable to contact Maharashtra Cyber Police and, for safety, file a complaint yourself on the cyber crime portal to create a record of your innocence. Do not ignore the matter or attempt to move the held funds, and keep all your documents ready in case further clarification or legal assistance is required.