Compassionate Transfer request is pending beyond the stipulated time

Dear Client,

If the public sector bank is not deciding your compassionate transfer request despite extreme medical grounds and expiry of stipulated timelines, you may escalate the matter before higher administrative authorities such as the Zonal Office, Head Office HR Department, or Grievance Redressal Cell of the bank.

Apart from internal escalation, you may also approach the Banking Ombudsman only in limited circumstances relating to service deficiency, though transfer matters are generally treated as service matters. You may additionally approach the Central Administrative Tribunal or appropriate High Court under writ jurisdiction if the delay is arbitrary, discriminatory, or contrary to the bank’s transfer policy and medical guidelines.

Keep all medical records, transfer policy documents, representations, acknowledgements, and delay communications safely preserved.

Please consult a local advocate for appropriate service law remedy and urgent relief.

Dear Client,

If a public sector bank has failed to take any action on your compassionate transfer request despite extreme medical grounds relating to your father and delay beyond the stipulated timeline, you may escalate the matter outside the internal hierarchy by filing a grievance before the Centralized Public Grievance Redress and Monitoring System (CPGRAMS) under the Department of Financial Services, Ministry of Finance, Government of India, and may also submit a representation to the Department of Financial Services directly, as public sector banks function under its administrative control.

In cases of arbitrary delay, non-consideration of medical documents, or violation of the bank’s own transfer policy, you may further approach the jurisdictional High Court under Article 226 of the Constitution seeking a direction upon the bank to consider and dispose of your transfer request within a stipulated time. You may also seek support from the concerned Officers’ Association or Union and, where mala fide delay or discriminatory treatment is involved, lodge a complaint before the Chief Vigilance Officer of the bank.