A.
Dear Client
If your father's confirmed e-ticket was wrongly treated as invalid despite being valid for the scheduled journey, and he was compelled to travel in the general compartment, you may lodge a complaint with the Railway authorities, enclosing the e-ticket, PNR details, and any other relevant evidence.
If the complaint is not satisfactorily resolved, you may seek appropriate compensation for deficiency in service before the competent Consumer Commission, depending on the facts of the case.
You may consult a local lawyer or advocate for assistance in pursuing your claim.
Posted On 04-Jul-2026
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