HDFC not issuing foreclosure letter
4 years ago
Hello , I had raised a request for home loan foreclosure letter 45 days back. the bank is delaying the foreclosure letter. the issue is one of the co-applicant has passed away and the bank asked us to add the legal hire as co-applicant before releasing the foreclosure letter. even after submitting the application for adding the legal hire. the bank people are not responding to calls and they are saying they are not sure of the process and they don't give us a clear idea on what to do. they are making us go from one branch to other and I and my wife are taking off from work to follow up with these people. now what are my options to get back to this irresponsible bank(HDFC)
Shreyash Mohta
Responded 4 years ago
1. Branch office
2. Head Office
3. Area Head Office
4. Regional Head Office
5. Zonal Head office
6. Banking Ombudsman etc
This shall add pressure upon them.
You can also send a copy of the same to the RBI
You may send multiple representation to their Head Office, Zonal Office and lodge complaint with Banking Ombudsman. At last approach a Civil Court.
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