Is repetitive issue with a product, a valid ground for refund?
4 years ago
If a gas stove suffers issues of low flame repetitively but gets fixed after service by the company, but it happens again and again, like once/twice every month. Is it valid ground to seek refund/replacement? The company even replaced parts to fix the issue better but it comes back again and again. The company is refusing replacement.
Also leakage issue occurred once which was fixed after three visits.
Are these valid grounds to win a consumer court case?
Varun Vij
Responded 4 years ago
A.Hello, if the issue cannot be rectified even after making with the company and the issue persist, then you are authorized to get replacement! You may contact me for further assistance!
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Suneel Moudgil
Responded 4 years ago
A.1. Facts stated by you reflect the negligence and deficiency of the company,
2. leakage in gas may convert in some big accident, therefore my advise is to immediately serve the company with a legal notice followed by a consumer complaint,
3. you can also claim maintenance for causing mental harassment, pain and financial loss to you and family,
4. you are further advised to replace the gas from your own pocket to keep your family out of severe danger,
2. leakage in gas may convert in some big accident, therefore my advise is to immediately serve the company with a legal notice followed by a consumer complaint,
3. you can also claim maintenance for causing mental harassment, pain and financial loss to you and family,
4. you are further advised to replace the gas from your own pocket to keep your family out of severe danger,
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Ranjit Singh Thakur
Responded 4 years ago
A.File a consumer complaint. You can have a paid telephonic consultation with me through Vidhikarya.
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A.Dear Sir,
You can get issue a legal notice and then approach Consumer Forum..
Please have PAID phone call with me through VIDHIKARYA and get more guidance.
You can get issue a legal notice and then approach Consumer Forum..
Please have PAID phone call with me through VIDHIKARYA and get more guidance.
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A.Yes you should get back the refund or replacement.
If they donot do it then file a consumer complaint.
If they donot do it then file a consumer complaint.
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Meenakshi Garg
Responded 4 years ago
A.Dear client,
Yes these are the valid grounds to file a consumer complaint although you have to keep in mind that only because of the defects the product is not working properly and the company people has refused to correct it.
Yes these are the valid grounds to file a consumer complaint although you have to keep in mind that only because of the defects the product is not working properly and the company people has refused to correct it.
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