Deficiency in airline services
4 years ago
We were denied boarding flight due to late arrival at gate despite having confirmed tickets and boarding passes and told to check for connecting flights. We checked-in our baggage at least 1 hour before departure and it took almost 50 minutes at security check-in which made us get to the gate just 10 minutes before departure. Anyhow we took connecting flight at additional cost and reached destination but our baggage has not arrived. They made us wait for 2 days to handover our baggage which made us distressed. We finally collected our bags during our return flight journey which is after 2 days of arrival. Can we lodge a complaint against airline company for their negligence seeking compensation?
Suneel Moudgil
Responded 4 years ago
2. start by sending a legal notice through counsel
Chitra Sundar
Responded 4 years ago
GANGADHARAN B
Responded 4 years ago
You may get issue a legal notice and then approach consumer forum claiming huge compensation for mental torture etc.
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