My doubt is we need to go to a consumer court or the other.
4 years ago
We purchased equipment(3D Printer cost of 4200000) from Germany with Indian Distributor paying them 100% Advance and we received material but every 15 days equipment breakdown through some issues. Local engineer they are not able to solve and finally from germany the technician has come and dint identify the problem or any remedy to that issue. we requested to take back that system and refund tha amount or replace the new machine. they are dragging and trying to solve with this euipment only. finally,, we want to proceed legally.
My doubt is we need to go to a consumer court or the other. we are using the printer for commercial dental lab. can anyone suggest pls
You have to file a civil suit.
Chitra Sundar
Responded 4 years ago
Suneel Moudgil
Responded 4 years ago
take more proper advice by sharing relevant documents before taking any legal action,
however, a legal notice should send without any further delay,
Sanjay Kumar Jha
Responded 4 years ago
To some extent your doubt is obvious, bcz, you have purchased such equipment for your commercial lab, hence you are not considered as consumer under consumer Act. However, if this is only one lab using as commercially , which is the basis of your livelihood and bread and butter for your family then you are consumer.Hence you may go to fight for deficiency of purpose and functions and defective supply of equipment.
Thanks
Jagannath S Pawar
Responded 4 years ago
satej Chandrakant more
Responded 4 years ago
Need all the details i.e. invoice copy, payment details, PO copy in any raised to local dealer.
After checking all the documents only need to decided whether needs to file in consumer court or civil or any other court.
Please provide the details.
Thanks
Adv. Satej More
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