icon Bank - My account is freezed

Can i ask my bank to block a particular account to send money in my bank account. Actually My account is freezed and it is joint account , my partner is saying amount has been credited but it is not r

2 Response(s)

6 months ago


A. Dear Client,
Apart from other reasons, a bank account is frozen by the Bank on the instruction of the Cyber Crime Cell on receipt of a complaint of a fraudulent transaction. This means that the account holder cannot access the funds in the account, and cannot make any transactions. The account shall remain inoperative/frozen until the cybercrime incident is investigated and resolved. To unfreeze or to make your account operative, you need to contact your bank as well as Cyber Cell. They will b ...ReadMore

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icon Bank Freeze

How to unblock my bank account after freezing

2 Response(s)

6 months ago


A. Dear Client,
Apart from other reasons, like KYC non-compliance, PAN Aadhaar link with the account etc, a bank account is also frozen by the Bank on the instruction of the Cyber Crime Cell on receipt of a complaint of a fraudulent transaction. This means that the account holder cannot access the funds in the account, and cannot make any transactions. The account shall remain inoperative/frozen until the cybercrime incident is investigated and resolved. To unfreeze or to make your account operati ...ReadMore

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icon Homeloan - My sisters husband had taken mortgage loan

My sister's husband had taken mortgage loan where home is mortgage. This is a joint loan. Her husband died recently. My sister is requesting to the bank to consider regarding some possibilities either

2 Response(s)

6 months ago


A. Dear Client,
Once the EMI against a loan is not repaid for consecutive 3 times by the borrower for any reason whatsoever, it is treated by the Bank as NPA. Accordingly, the Bank sends notice to the Borrower asking him/her for repayment of the entire dues lying against the loan. In the absence of any response from the Borrower, the Bank started the routine process of action prescribed under relevant laws for recovery of debt lying outstanding against the Borrower and the Guarantor. You can make ...ReadMore

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icon Account freeze

My account is also freezed due to a online gaming website. May I know what you did to close your case. I am from Uttarpradesh Bareilly, but my account is freezed by gujrat cyber branch. I am also in

1 Response(s)

6 months ago


A. Dear Client,
The Information Technology Act 2000 regulates cyber activities or online gambling in India. There is no explicit law that makes online betting and gaming an illegal activity in India. Any violation of the law would attract a fine of Indian rupees 200 or imprisonment of up to 3 months. Once a cybercrime scam involving online gaming is reported to the National Cyber Crime Reporting Portal(NCCRP), on the instruction of the Cyber Crime Cell, the investigating team starts the routine pr ...ReadMore

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icon Regarding Bail bond

I have an FD which we used as a bail bond for my father's case. Now that was 8 years back. The bond was to submit an asset worth 50000, but now the FD maturity amount has crossed 1 Lakh. Can I withdra

1 Response(s)

6 months ago


A. Dear

The ability to withdraw a Fixed Deposit (FD) that was used as a bail bond depends on several factors, including the terms of the bail bond and the legal requirements of the case.

Bail Bond Terms: The terms and conditions of the bail bond, as set by the court, should specify the conditions for releasing the bond. It's essential to review the court order or bail bond agreement to understand the requirements.

Court Approval: Generally, you cannot withdraw or use the FD for other purposes w ...ReadMore

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icon Legal notice issued by the bank.

I have to reply to the notice

2 Response(s)

6 months ago


A. Dear Client,
You are not legally obliged to reply to the legal notice but it is advised to reply to the legal notice as it would prevent the issue from reaching the court. Depending on what the legal notice is about, frame your reply communicating your response to the question/objection raised by the bank.
You yourself can also reply to the legal notice but it is always advised to get it drafted by a lawyer as it ensures that the correct format and information are being communicated to avoid leg ...ReadMore

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icon Customer and Guarantor of a vehicle loan are absconding

If a customer and Guarantor of a vehicle loan are absconding with vehicle, how can a company or bank recover the amount or re posses the vehicle?

2 Response(s)

6 months ago


A. Dear Client,
A Look Out Circular (LOC), is a measure to make a person surrender before investigating authorities or a court of law and can be issued only when there are sufficient reasons for it. While issuing notice under section 41A of the CrPC, the Investigating Authority has got inherent power to take necessary steps to see that the accused in the case doesn't leave the jurisdiction and cooperation with the inquiry. Public sector banks have been included in the list of authorities permitte ...ReadMore

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icon Removal of debit freeze

I had been cheated on line by review seeking company ...asking to pay a sum of amount ..after which my account is debit freeze ....

2 Response(s)

6 months ago


A. Dear Client,
Once a complaint is received by the Cyber Crime Cell from any source regarding any fraudulent transaction caused directly or indirectly through your assigned Bank account, the concerned bank is directed to freeze or withhold the operation of the Bank account till the completion of the investigation into the said complaint. Accordingly, Bank withheld the operation of the said account marking a lien on it. So, in this situation, you have to wait for the completion of the investigatio ...ReadMore

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icon Regarding Education loan

Sir/Madam, Me and my brother taken education loan from IOB bank before 10 years (2010-12) and due to family situation, we are unable to pay it back, now both the loans were transferred to Asset recons

1 Response(s)

6 months ago


A. Dear,
Settlement Status on Credit Report: When you settle a loan, it may typically be reported on your credit report as "Settled" or "Post written off settlement." A settled status indicates that you and the lender have reached an agreement to close the account for an amount less than the total outstanding debt. It can have a negative impact on your credit score, although it may be considered less negative than an unpaid, outstanding debt.

Payment to ARC: If you pay the loan in full to the Asse ...ReadMore

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icon Paytm blocked my account & not unblocking

Paytm blocked my account on 17th july 2023 and not unblocking it even after sharing all asked kyc documents. Reason shared by them is suspicious activities but there's no fraud or cyber complaint agai

2 Response(s)

6 months ago


A. Dear Client,
If you didn't receive a satisfactory response from Paytm or the Banking Ombudsman, you may need to consider legal action. You can also explore the option of filing a complaint with National Consumer Helpline, or Consumer Dispute Redressal Commission.

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