icon Fraud and mental Harasement of customer

I ordered a washing machine by applying exchange option for the exchange of my old product from samsung shop app which got delivered to me on the very next day but the exchange didn't happened. When I

2 Response(s)

7 months ago


A. Dear Client,
In the given situation, you need to serve a legal notice to the seller and if no response is received or an unsatisfactory response is received, then, file a complaint before the Dist. Consumer Commission claiming compensation for harassment. Complaint should be filed within two years from the date of cause of action i.e, denial of your claim by the Seller/service provider. The amount of compensation depends upon the discretion of the Court. You may file your complaint on your own o ...ReadMore

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icon Cancel a loan

On 9th September I was made to join an online platform called crio.do and I was made to6722 rupees as initial emi.But after going through reviews I found that they don't have a cancelation policy and

2 Response(s)

7 months ago


A. Dear Client,
Any policy or scheme having no exit policy itself makes that policy invalid, infructuous, and unenforceable under relevant law. All financial institutions are regulated by the rules and guidelines framed by the RBI. So, for arbitrary denial to close your loan account by the concerned lender, you need to serve a legal notice and file a complaint under the RBI integrated Ombudsman scheme, 2021 shall be made online on the portal (https://cms.rbi.org.in). The complaint is to be made to ...ReadMore

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icon Advance money not returned

Builder not returning the 50 K advance which I had paid as booking amount. I had not carried the cheque an the sales guy asked me to do an UPI an was promised complete refund if I cancel the booking.

2 Response(s)

7 months ago


A. Dear Client,
If you entered into an agreement to sell with the Builder before remitting advance in compliance with the said agreement and if that agreement contains any clause or term specifying that in case the Buyer cancels the booking within the cooling period i.e, a mandate for exercising your right to claim a refund of booking money or earnest money remitted for booking the flat and if you claimed the refund of booking money in compliance with said term/clause, the Builder is duty bound to ...ReadMore

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A. Byjus being an educational service provider is accountable to his student customers for any deficiency in service or unfair trade practice. Reach out to an Advocate for serving a legal notice to the Byjus and for filing a complaint against them under the Consumer Protection Act before the Consumer Court claiming a refund of the entire tuition fee, along with compensation for harassment.

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icon Notice of electricity bill payment

How to pay electricity bill payment of joint family divided in two and further in three.

3 Response(s)

7 months ago


A. Dear Client,
One single and common meter is allowed for a consumer and installed in the consumer's house and a single bill is generated against the consumption of energy on a terminal reading of meter in the name of a registered consumer irrespective of consumption of energy either singly or by jointly. If the consumer needs separate meters in the same building, he has to apply for the same to the concerned Electric Supply agency/board and based on your purpose and necessity they may allow and ...ReadMore

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icon False representation and unfair trade practice

bought a food product which states on its packaging 'The Safest product of India ' and I saw a hair strand inside the sealed packet . I contacted them and they replaced it. But I am mentally stressed

2 Response(s)

7 months ago


A. Dear Client,
If you found a hair strand inside a food product that claims to be "The Safest product of India," you can take legal action against the company for false representation and unfair trade practice

However, before taking any legal action, it is advisable to send a legal notice to the company asking them to stop using such eye-catching lines from their product packaging

This may help resolve the issue without going to court. If the company does not respond to the legal notice or fails ...ReadMore

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icon Compensation for unfair trade practice

I bought a food product which states on its packaging 'The Safest product of India ' and I saw a hair strand inside the sealed packet . I contacted them and they replaced it. But I am mentally stresse

2 Response(s)

7 months ago


A. Dear Client,
You can file a complaint against the product manufacturer and the product seller under Sec.35 of the Consumer Protection Act before the Dist. Consumer Commission invoking the "product liability" as defined under Sec.2(34) of CPA, 2019 and the "product liability action" as defined u/s.2(35) of the Act claiming compensation for any harm caused to a consumer by such defective product manufactured or sold. The amount of compensation depends upon the nature and volume of harm caused to t ...ReadMore

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icon Refund from scaler academy

I have joined course on july 18 at scaler academy,the total cost of course is 3.14Lakhs ,I have made 20k advance and for the rest of 2.94L money they opened a loan for me in a FIBE application,in that

1 Response(s)

7 months ago


A. Dear client,
Firstly you are supposed to check their refund policy. If it is according to your request, then you file a complaint at the consumer forum to receive the refund amount.

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icon Vahicle Insurance Policy related

I renewed my car insurance policy on 13/08/23 through Tata AIG's app. The payment was debited from my SBI credit card and the policy generated and I received policy documents at my mailing address on

2 Response(s)

7 months ago


A. Dear client,
You can contact customer care support to resolve this issue. Or you can visit their office to show the proof of payment. If it is not resolved this way, then you can send them a legal notice.

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icon Byjus online course fee refund

byjus took 89,000 in single payment for online JEE coaching took fees for 2 year in 11 th Apr'23. My daughter attended for 25 classes but their coaching is not understandable form and they are rushing

1 Response(s)

7 months ago


A. Dear client,
You can send a legal notice to them asking for refund. Then you can also file a complaint in the consumer court under the consumer protection act.

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