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Saksham Shrivastava

Posted 1 year ago

I purchase a hp laptop which is metallic body after purchase it give electric shock. When i told them they tell that there is earthing issue with your power circuit. I told them earthing is our choice for safety in abnormal conditions but it is not compulsory but your laptop must work perfectly in normal conditions. But they dont listen to me and reject my DOA complaint for replacement.

A. Give a legal notice for replacement if they don't then file a case before the consumer forum.
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Kishan Dutt Kalaskar Retired Judge
Kishan Dutt Kalaskar Retired Judge Experience: 33 Year(s) Bangalore
Rajender  Prasad
Rajender Prasad Experience: 5 Year(s) New Delhi
Deepak Yashwantrao Bade
Deepak Yashwantrao Bade Experience: 9 Year(s) Nagpur
I purchased Panasonic refrigerator from Online site Flipkart amounting INR 29000/- (400 Ltrs) however it did not produce cooling as per normal new refrigerator and every time I complained a person came from company and changed the settings and assured cooling. It is only after escalating it to higher management their engineers were able to identify the problem and tried fixing the same however it didn’t succeed. After 3 months of hustle-bustle they decided to replace the unit, however they did not had the same model in stock now they proposed to refund the amount. My concern is I found refrigerator of this capacity (400 ltrs) under my budget after a very long research and I even replaced my old (400 ltrs), now they want to refund the amount and in case I accept the refund I will be left with no refrigerator. Can I file suit against them, are there any chances of mine to with the case, if yes, what will be the cost.

A. 1. It is the case of the product which had manufacturing defect got delivered to you.

2. As per your word, panaso. can only refund the money that you spent to purchase the machine.

3. If you would like to claim all the damages then you need to file a case with consumer court.

4. Issue legal notice through your lawyer before you approach court.
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anil reddy  s
anil reddy s Experience: 11 Year(s) Bangalore
Rajeev  RJ
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Kishan Dutt Kalaskar Retired Judge
Kishan Dutt Kalaskar Retired Judge Experience: 33 Year(s) Bangalore
Hello I am working with a school as a marketing coordinator from 21st of Feb 2018 . My question is I am not geeting salary on time Feb salary I got in April. March salary in may and April may salary still pending. What should I do as its a mental tourture for me asking salary daily and not getting any response

A. Shall I issue a legal notice on your behalf. Please Consult management of Vidhikarya.
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