icon Flipkart Fraud

Flipkart is a fraud company ..first in the site I ordered one product and they send me different product I asked them to to pick the product and refund my amount.i even called to customer many times..

2 Response(s)

8 months ago


A. Dear Client,
In the given situation, you can serve a legal notice to Flipkart to resolve the grievance failing which you can file a complaint before the Consumer Court or Consumer Affairs Deptt online mode through e-dakhil following the provision of Consumer Protection (E-Commerce) Rules and Consumer Protection(Direct Selling) Rules, 2021 for redressal of your grievance. It may work fast to redress the grievance. failing which you may file an offline Complaint Before the Dist. Consumer Court un ...ReadMore

Helpful
Helpful
Share
icon Demand of full refund for refrigerator declared as unrepairable by company

I bought a whirlpool refrigerator four years back. Now It is not working . after all attempts the refrigerator could not be repaired by them and have now said it can not be repaired due to some intern

2 Response(s)

8 months ago


A. Dear Client,
After the lapse of four years, the product might have crossed the period of warranty and a service provider cannot be held liable for deficiency in service when the product is not repairable or serviceable at all. In that case, you need to take note in writing that the product is not repairable and get it repaired by another service provider if they can get it repaired and take a Bill for payment made to the said service provider to prove the deficiency on the part of earlier servic ...ReadMore

Helpful
Helpful
Share
icon Bad service

My not so well experienced architect gave a floorplan which has trouble with vastu although we paid him and then comes to the design which we didn't like it at all because ita normal and anyone can dr

2 Response(s)

8 months ago


A. Dear client,
You can file a complaint against your architect in the consumer disputes redressal forum under section 35 of the consumer protection act for deficiency of service. You can claim compensation from him

Helpful
Helpful
Share
icon I purchased a Nokia PureBook S14 Core i5

Hi Team, I purchased a Nokia PureBook S14 Core i5 in September 2022 with order number: OD225983868636632000 from Flipkart. Here is the series of events that happened with the product: In January 20

2 Response(s)

8 months ago


A. Dear Client,
In the given situation, you can serve a legal notice to the supplier, Flipkart, and the manufacturer, Nokia to resolve the grievance failing which you can file a complaint before the Consumer Court or Consumer Affairs Deptt online mode through e-dakhil following the provision of Consumer Protection (E-Commerce) Rules and Consumer Protection(Direct Selling) Rules, 2021 for redressal of your grievance. It may work fast to redress the grievance. failing which you may file an offline C ...ReadMore

Helpful
Helpful
Share
icon Wedding photographer haresing for extra money

I hired a wedding photographer in Feb 2021 where it was promised for 1. Pre-wedding photoshoot 2. Covering Marriage video and photography including wedding album covering 350 pictures Because of cor

2 Response(s)

8 months ago


A. Dear Client,
In the prevailing situation, you need to serve a strong legal notice to the photographer with a caution that on receipt of the legal notice, if he does not refrain from harassment asking for the payment against a service which you did not provide and deserve, then the matter may be reported to the Police for necessary action. You being a consumer, can also file an application to protect yourself from such kind of harassment to the Dist. Consumer Protection Council headed by Dist. Ma ...ReadMore

Helpful
Helpful
Share
icon 2nd hand reseller's dishonesty

I bought a bike from OLX, The seller claimed that the bike is in perfect condition, he have just repaired everything. But next day from when I bought it, it's battery stopped working, I went to a mech

3 Response(s)

8 months ago


A. Dear Client,
As per Sec.2(37)(ii)(c)(i) of the Consumer Protection Act, 2019, which defines the term "Product Seller," a person who acts only in a financial capacity with respect to the sale of the product; cannot be termed as a product seller and accordingly is not covered by the Act. So, your complaint against the person who sold you the defective vehicle cannot be treated as a Consumer Dispute and is not maintainable under the Act. Therefore, your remedy lies under Sec.420 IPC. Reach out to a ...ReadMore

Helpful
Helpful
Share
icon Notice period - wont able to serve notice period

Currently im working with infosys and i was initiate resignation but i wont able to serve notice period and im ready to buyout notice period but my manager & HR force me to serve notice period and

3 Response(s)

8 months ago


A. Dear Client,
In the absence of a condition of buyout exit policy in the contract of employment, you cannot opt for that if you are not in a position to serve the notice period on tendering resignation from the Company. You may face legal action for breach of contract and your relieving letter, F &F Settlement dues may be withheld which may adversely affect your career at the time of Back Ground Verification before joining another company. So, considering all these factors, you may review your de ...ReadMore

Helpful
Helpful
Share
icon Co-op Society Dispute

The case is pending before the dypt registrar of societies who has ordered the society committee to provide corrected maintenance bills But they have been giving the same manipulated bills even after

2 Response(s)

8 months ago


A. Dear Client,
When your complaint against the society over the manipulation of Bill is pending before the Dy. Register, Cooperative Societies who is the competent authority to try and hear the matter related to a Society, your complaint under CPA on the self-same subject before the Counsumer Fora may be rejected on the objection of OP, Society. Alternatively, you may approach the Dist. Consumer Protection Council headed by Dist. Magistrate for a resolution in the matter through mediation/concili ...ReadMore

Helpful
Helpful
Share
icon Filed a consumer case against builder

I have filed a consume case against builder in 2013. The case is still going on. No idea when the case will get over and when the judgement will be passed. what is the procedure to nominate someone to

2 Response(s)

9 months ago


A. Dear client,

In a consumer case or any legal proceeding, it is essential to have a backup plan in case the plaintiff (you) is unavailable for any reason until the end of the case or judgment. To address this situation, you can consider nominating a legal representative or giving a power of attorney to someone you trust to act on your behalf in the case.

Here are the general steps to nominate someone as your legal representative in a consumer case:

Power of Attorney (POA): You can execute a Po ...ReadMore

Helpful
Helpful
Share
icon Spot verification in district consumer forum

Can applicant apply for spot verification in district consumer court?

2 Response(s)

9 months ago


A. Dear client,
The provisions of the Evidence Act are not applicable in the complaint case brought before the Consumer Forum when conflicts are being heard in a summary manner in accordance with the principles of natural justice. Technicalities that are not necessary discourage individual consumers from contacting consumer forums, defeating the purpose of the Consumer Protection Act.

Helpful
Helpful
Share