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Purchased an item with the verbal information that the company will provide comprehensive warranty for 5 years. this was written and stamped by the Dealer( a reputed dealer). Later on came to know the 5 years comprehensive warranty is not available as the purchase was made just few days after the scheme fo comprehensive warranty for 5 years was over. This is a false assurance from the Dealer , which the online customer service is NOT accepting and I am not getting the service. The purchase was made just 1 month back. After many deliberations the Delaer is saying the matter has been settled with the Company as a special case and I will be provided with 5 years comprehensive warranty. these are all verbal communications. When the customer care is approached they ask the date of purchase and say that 5 years comprehensive warranty is NOT admissible. What should I do? i want a written comunication which nobody is giving.
A. File complaint against them to the consumer Court against them immediately
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I have installed 5KW solar system in SEP 2017, and when they installed they have given verbally and written warranty for Solar Panels 25 Years and 5 Years for Inverter and Battery.
In end of 2018 , Inverter started problem , producing low amount electricity, and end of April 2019 , Inverter completely stopped working. When I called the Agency who installed the
system, they came and taken the system for repair in May 2019 and brought back in Sep 2019. When they brought the system, they asked me to pay the repair charge Rs.14000 plus.
I asked them, why I have to pay as the product in on under warranty?, they said, that the company closed ,so they cannot pay from their pocket. and finally I paid 50 percent of the amount.
Rs.7000/-. Within a month after repaired, the system has been stopped working. So, Is there any rule legally to lodge complaint . Should I get the Item replaced or refund as the system always making problem .
Please advise
A. Dear Sir,
You may file consumer case.
You may file consumer case.
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I ordered a phone from amazon on EMI from amazon, they delivered the wrong and cheap product and refuse to return/replace my item despite there being replacement/return guarantee. I reported my problem to their expert team and they said they won't return/replace it but keep charging me money for the emi.
A. Dear Sir,
Get issue a legal notice followed by consumer case.
Get issue a legal notice followed by consumer case.
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How to deal with vehicle defective delivery from honda
A. Legal Notice to Honda
Consumer Forum Case
Consumer Forum Case
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Can a super mart or shoping mall can charge for carry bag from customer.
A. If it is branded and the brand name is in the carry bag, then they cannot charge for such.
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I am interested to join in an online digital marketing course named Digital Profit Course. It's a Delhi based firm & they are giving guarantee of at least 1000/-per day income provided that one must follow their trg step by step. They have sent me their Certificate of Registration. What other documents should I ask them for or by what means may I know that this course is100% genuine & that I won't lose my hard earned money as I have a SLE patient mother at home & lots of financial burden. I shall be very much obliged if someone shows me the right way. Pls help.
A. Verify their credentials properly.
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Can action be taken against Local Bar Association who is going on a strike for 1.5 years and still continuing. What actions can I take.
My case is pending for more than 3 years as the opposite party has hired a lawyer and is not appearing because of strike.
Can i write to the Chief Justice of Supreme Court regarding the same
A. Write a letter to the Bar Council of that state and also to the Supreme Court [CJI]
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There is strike going on in Consumer Forum called by local bar association. For this reason my opposite party who have hired advocate is not appearing. But I am fighting my case on my own. But it is still pending as strike is continuing from 13.08.2017 till now. What can I do under these circumstances?
1. Can i have my case transferred to State Forum
Can i file writ petition under article 227
Or tell me any reasonable action that I can take.
A. Answered already.
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dated on 11/02/2016 i applied my BA Degree consolidated Mark sheet with all the
relevant documents, Stamped empty envelop addition with Demand draft )in favour of The Registrar,
University of Madras,Chepauk,Chennai.Whenever I aproached they replied it will come to your
home. But I Did not received my consolidated Mark sheet.I have written to concern authorities but no replay. what can i do for this problem.
A. You can get issue a legal notice and then file a suit
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I had booked 3 hotel rooms in Kollur, Karnataka for my family using Makemytrip for a visit to Mookambika temple on Aug 8th. We could not go for the trip though and had to cancel the booking due to the floods at that time in many parts of Karnataka and Kerala. Despite repeated attempts Makemytrip is refusing a refund citing their policy of 3 days prior cancellation. I could cancel only 1 day prior cause the floods had worsened only then. Kindly advise how to move legally against them.
A. Serve a legal notice.
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