icon Bjyus - generated EMI on my account

I am moutam bhaskar. I buyed a course of bjyu yesterday. Sir i am unable to emi. And father health is not good. On 17 nov counsellor of bjyu kishan kaushik 9992114991 called me. He said that we are

2 Response(s)

4 months ago


A. Dear Client,
Firstly, contact your bank immediately to report the unauthorized EMI transactions and ask for guidance on stopping them. Additionally, file a complaint with the local police and the Cyber Crime cell about the fraudulent activity. You may send a legal notice to Byjus, informing them of your decision to cancel the course and requesting a full refund of the down payment and a stop to the EMIs. Clearly state the reasons for your cancellation, including the misleading information provid ...ReadMore

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icon Bought phone on EMI

I have bought a phone on emi 2 month ago. But due to our new born baby and unexpected expenses I had to sold my phone . I am paying all the emi of phone. But some one called me and said I did a illega

2 Response(s)

4 months ago


A. Dear Client,
There is no threat of legal action from the side of the lender, if you continue with the repayment of the loan against the mobile and repay the entire loan. But the threat lies elsewhere if the mobile set is misused with ulterior motives by the person to whom you sold it. You got a tax invoice on the purchase of a mobile set on loan, but you sold it to others without any papers because a hypothecated/financed item cannot be a subject matter of sale or purchase in the absence of cons ...ReadMore

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icon Who will present the arguments first?

In person, I am the complainant. I like to present written arguments before the Ld. Commission. But I am confused as to who will file arguments first. Should I file arguments if the other side, for so

2 Response(s)

4 months ago


A. Dear Client,
As per Regulation 13(2) of the Consumer Protection(Consumer Commission Procedure) Regulations, 2020, where a party is represented by a counsel, it shall be mandatory to file a brief of written arguments two days before the matter is fixed for arguments. As per Regulation 13(3), in case of default to file briefs, the Consumer Commission shall impose such cost as it deems necessary. The complainant can submit written arguments first by serving the copy to O P, but it is not mandator ...ReadMore

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icon filing a steps petition

I am a complainant, and respondent is not receiving the summons. it is over a year now. In the last hearing court told in next hearing FILE A STEPS PETITION. what does [filing a steps petition] mean

2 Response(s)

4 months ago


A. Dear Client,
"STEPS" means, there is a case in court filed by the plaintiff/petitioner/complainant against the defendant/respondent/opponent. After filing the case the notice, after the order of the court notice will be issued to opposite parties. But sometimes court notice will not served on opp. parties. The plaintiff has to take steps through RPAD (Registered Post with Acknowledge Due) or newspaper publication. In all means of procedures to make the appearance of the parties.

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icon Change of product

A shopkeeper has changed my phone battery, as I have given my phone to repair any other problem. Now what can I do.

2 Response(s)

4 months ago


A. Dear Client,
If the change of battery is a part of repairing the mobile set, you cannot bring a complaint against the shopkeeper for deficiency in service and in the absence of any express condition, the change of battery to repair the mobile set would be considered as an implied condition. Accordingly, no relief can be ensured in the matter even through litigation before the Consumer Forums.

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icon Facing multiple issues with brand new bike within 2 months want refund

This is my first time using this site so I will keep things short and use key points - bought TVS Raider from the showroom two months ago - had to visit the showroom multiple times due to issues day-

2 Response(s)

4 months ago


A. Dear Client,
Based on the description of the issues you have experienced with your TVS Raider, you have a valid case for seeking a refund or replacement. The repeated problems and the lack of satisfactory resolution from TVS indicate a breach of the implied warranty of merchantability, which guarantees that a product should be fit for its ordinary purpose and free from defects. If your bike is still under warranty, the manufacturer or dealer is generally responsible for addressing defects and is ...ReadMore

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icon Apartment Parking issues

I was provided by a parking space which is not suitable for 4 wheeler . I have bought house with hard earned money in Bangalore Whitefield area ,as they have mentioned One covered parking in sale deed

2 Response(s)

4 months ago


A. Dear Client,
The allotment of car parking space is specified in the Schedule of Property in the Agreement to Sell as well as the registered Deed of Conveyance executed jointly by the Buyer and Builder/Developer. So, dispute with regard to car parking space is required to be resolved strictly on the basis of specific contents of the Schedule of property as appears in the Deed of Conveyance. As per Section 16(a) of BBMP Building Byelaws 2003 car parking spaces provided for motor vehicles should n ...ReadMore

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icon Is the filing of print-outs of the judgment citations mandatory

Is it mandatory to file print-outs of the judgment citations along with written arguments before the Consumer Commission?

3 Response(s)

4 months ago


A. Dear Client
Typically, when submitting written arguments or presenting a case before a Consumer Commission, parties are expected to adhere to the following general practices. While it may not be mandatory to submit print-outs of judgments and citations along with written arguments, it is a common practice to refer to relevant legal authorities to support your case. Providing references to relevant case law helps strengthen your legal arguments.

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icon Inordinate delay in releasing the flood affected vehicle by the service provider of the vehicle.

My vehicle KL05AV0752 New Santro was affected by flood on 14.10. 2023 night due to heavy rain at Thiruvananthapuram. The matter was reported to the service provider Popular Hundai on 15.10.2023. The

2 Response(s)

4 months ago


A. Dear Client,
You can claim for the inordinate delay in releasing your vehicle after repair. According to the Consumer Protection Act, 1986, you have the right to receive the services of a fair standard, and the service provider must fulfill its obligations with due diligence and care. In this case, the service provider has delayed the repair of your vehicle for an unreasonable amount of time, causing you inconvenience and hardship. You are therefore entitled to compensation for the delay.

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icon Refund money

We purchase shop Rs 5 lacs we given Rs 2 lacs on 2013 and Rs 3 lacs on 2019 but we are not get possession in

3 Response(s)

4 months ago


A. Dear Client,
As you have not received possession of the shop despite paying the entire purchase price, you have a valid claim against the seller. The seller is bound to deliver possession of the property to you as per the terms of the agreement. If communication with the seller does not yield a satisfactory response, you may consider sending a legal notice. You can file a suit for specific performance in the court, seeking an order directing the seller to deliver possession of the shop to you. I ...ReadMore

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