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Dear Client,
On detection of defects in the product post-purchase, is termed and defined under Sec.2(34) of the Consumer Protection Act, 2019 as "Product Liability" which means the responsibility of a product manufacturer or product seller, to compensate for any harm caused to the consumer by such defective product manufactured or sold or for a deficiency in services relating thereto. So, as a Consumer, serving a legal notice to the seller, you can file a complaint u/s.35 of the Consumer Protec

Dear Client,

If a shopkeeper is misbehaving with customers, there are several steps you can take to address the situation:

First, try resolving the issue directly by speaking to the shopkeeper calmly and explaining your concerns about their behavior. Sometimes, addressing the matter directly can resolve misunderstandings or discourage further rude behavior.

If the shopkeeper's behavior involves cheating, fraud, overcharging, or selling defective goods, you can file a complaint case with the C

Dear Client,
As per Article 14 of the Limitation Act, 1963, a money recovery suit shall be filed against the purchaser in the Civil Court demanding the price of goods sold and delivered where no fixed period of credit is agreed upon is three years from the date of the delivery of the goods to buyer/purchaser. Further, as per Article 15 of the Limitation Act, 1963, a money recovery suit is required to be filed against the purchaser in the Civil Court demanding the price of goods sold and delivere

Dear client,
Selling BDSM products like masks, whips, floggers, handcuffs, and ropes is permissible in India, as long as specific legal guidelines are observed. For products made from cow/animal leather, ensure the leather is sourced ethically and not from protected species, complying with the Wildlife Protection Act, 1972, and the Prevention of Cruelty to Animals Act, 1960. Adhere to applicable import/export regulations and environmental laws. For your e-commerce platform, implement age verific

Dear client,
For businesses with a turnover of less than ₹1.5 crore, there is no obligation to upload HSN codes for B2B (Business-to-Business) or B2C (Business-to-Consumer) transactions in GST returns. Although HSN codes are not required for GSTR-1 or GSTR-3B, it is beneficial to include them for B2C transactions as a best practice to maintain clarity and avoid potential issues. HSN code reporting is generally required only for businesses with a turnover above ₹1.5 crore. For the most curren

Dear client,
To handle the issue of non-delivery for furniture costing INR 32,000, ordered six months ago through an Amazon contact in Kolkata, first collect all relevant communications and transaction records. Reach out to Amazon customer support for potential assistance and consider filing an A-to-Z Guarantee claim if possible. If the seller still does not respond, send a formal legal notice demanding either the delivery of the furniture or a full refund. Additionally, file a complaint with th

Dear Client,
A dispute between traders or businessmen is considered a commercial dispute and the remedy lies with the Commercial Court constituted under the Commercial Court Act, 2015. A commercial dispute is a disagreement relating to commerce between two or more stakeholders. These disputes generally arise in relation to contract terms and conditions, fiduciary duties, or intellectual property rights, and may be settled through court proceedings or alternative dispute resolution(ADR). So, cons

Dear Client,
In this situation, after sending a legal notice, you can file a consumer complaint against Byju's under Section 35 of the Consumer Protection Act before the District Consumer Forum for deficiency in service and unfair trade practices and seek a refund amount. If required, you can consult an advocate for assistance and compliance in the matter.
Hope it helps.
Thank you.

Dear client,

You need to send them a legal notice first. Then you may file a consumer forum case against the dealer and the television company to get the refund as well as compensation money.

Thanks

Dear client,

The shopkeeper cannot force you to give your credentials and use it for advertising purposes. This would amount to violation of your right to privacy. The Consumer Protection Act states that unfair trading practices are illegal. The law's goal is to guarantee that customers have the chance to choose the products and services they want to buy with knowledge and reason. You can register a complaint through the online portal https://consumerhelpline.gov.in/ against the company/ onlin