A transaction fraud has happened n my Kotak Credit card on 23rd Aug 2021 for Rs.53,000 for which OTP was generated but I did not shared any OTP of card details with anyone. I had immediately informed bank regarding Fraud transaction and registered a case with Cyber crime mumbai and with RBI ombudsman. I got reply from bank that amount is uncmailed for 2 days but bank did not reverse my amount and did not make any hold on that unsettled transaction, on 3rd day it got settled. I had made numerous attempts for raising chargeback but they denoied telling that OTP was generated so it's secured mode transaction and cannot be reversed. Now the bank has assigned an Sole Arbitrator for my case for un paid fraud transaction dues and I m sending mail and Post to arbitrator to be present in hearing but he is not replying me via an mode. Bank collection manager is telling me that if I do not settle then they will attach my Other bank accounts or attach my property or salary to recover my money. I have all the proof of my official complaints to Police station and Cyber cell mumbai, even I m constantly following up with cyber cell but they and not ready to wait. Is this possible to bank to get a hold on my property/other bank account/my house. If I settle and after that I get proof of fraud transaction from Cyber cell, then will I be able to reclaim my money via this fraud transaction proof. will bank reverse my money and remove settled mark from my CIBIL report.
A.Have u made complaint in the cyber cell of police department of ur jurisdiction
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Rohan Sampat
Replied 2 years ago
Hello Sir, yes I have made the complaint immediately, talked to Mr. Sujitkumar who is PI at MBVV and he told that they are investigating the case, they have send mail to that company to whom the money has been fraud transferred and waiting for that reply. But bank is not ready to wait for reply and want money. Can we file case in Consumer court for this?
A.Dear Client
If you are able to to prove that the fraud has happened and you did not share your OTP then bank is liable to pay the money that has been deducted from your account. Let the police share the investigation report and then you might be able to do so.
Dear Client,
In the given scenario, file a complaint(GD) or FIR against the fake company that is running fraudulent transactions on vague assurance to rob the money of the general public at the local...
Dear Client
Account freeze due to cybercrime is on the rise and police has no choice but to freeze the account or mark lien whenever they receive a complaint. This is their first step t protect the vi...
Dear Client
Data entry frauds are very common and you need to be very careful on this.
Secondly whether this is a valid legal notice or not will depend upon the fact whether the person sending the leg...
Dear Sir,
My answers are as follows:
1. What is the process for cash security?
Ans: You have to first get modify the Sessions Court Bail Order accepting your friends appeal to release him on cash sure...
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